"On July 10, 2023, my whole family went to the Il Rifugio dei Naviganti restaurant on Ponza Island. While the restaurant is in a beautiful place by the sea, we had some problems with the food and service. First, it was hard to order our meals. Some meals on the menu were not available because we came during the day. Also, the people who worked there didn 't speak much English, so we had to use Google Translate to communicate, which was not very helpful. One big issue was when we tried to order lobster from their aquarium. The price on the menu was confusing: /H. We later figured out that /H meant the price for 100 grams of lobster. When we expressed our concern about the seemingly high cost, the waiter hurried to the kitchen and returned with the sizzling lobster on a pan, delivering an emotional explanation that our order couldn 't be cancelled as they were already in the process of preparing it. We reassured him, and the order remained in place, after which we continued to wait for our dishes to be prepared. It made us feel like they were trying to trick tourists. Not having an English menu in a tourist spot is a big problem, and the meals didn 't seem worth the price we paid. In the end, we can 't recommend this restaurant because of the problems with the meals, the language issue, and the overall disappointing experience."
