West Lancashire
The Cork

The Cork

13 Railway Road, West Lancashire, United Kingdom, L39 2DN

Cafés • Tapas • European • Mediterranean


"My son and friends went for a drink here Friday 8 Aug. As there were a few of them, understandably they were asked to split up and he sat on a separate table with 2 friends. Their order was taken after a few minutes. When about 15 mins later they politely later asked where their drinks were, they were told there was a 20 min delay. A few minutes later someone came to take their money. They explained that they still hadn 't received their drinks but, again as they are polite, they paid anyway. They stopped another waitress a little later to say they still did not have their drinks. She said she would look into it. Eventually, and as their friends on the other table were now on their second drink, they pointed out to a waitress that they had been waiting for over an hour. The waitress replied they felt quite rudely its not been an hour babe . They were able to show the receipt for their money was timed at over half an hour ago, and remember, by the time they had paid, they had been waiting over half an hour. They carried on waiting. Eventually they asked again and a manager said they could have their drinks or their money back. He did not give them the impression he was apologetic for the situation. By this stage they had been in the Cork for around an hour and a half and their friends on the next table had finished 2 drinks. At no point did anyone they spoke to actually put themselves out to make their drinks straight away. My son and his friends, despite being cross, just left without registering a complaint. An hour and half waiting to be served in a bar spoils an evening. As someone who likes to eat and drink out in Ormskirk I am really shocked to hear this account of this poor service in the Cork, and I will certainly bear this in mind when I next choose where to go out in Ormskirk. I will also be telling all my friends about how my son and his friends were treated."