Blue River Café - Piatti

My son ordered a soft drink and was served alcohol. My Steak was tough and not cooked to specification. I also peered Jacket potato and was served mashed potato. The mash was lovely tho.

A lovely location, unfortunately staff were very poor. There seemed to be no one in charge. The bar staff were disorganised. No member of staff gave the impression that they wanted to be there. Had to wait for the bill with no explanation.

The food was really good. The only thing that let it down was that the service was rather slow not good considering that the restaurant was quite quiet. Also (and this is quite common in restaurants in the YK), I had to order a glass of water more than once before it arrived. Visualizza piatti

Booked online when we got to the restaurant they said they can't handle online reservations and said get a drink and wait in the bar. Waited 30 mins before asking them if our table was ready it was just about even though the restaurant had only 1 other occupied table! Staff did not have a clue what they were doing or any knowledge of the menu. Every time we wanted something we literally had to shout over for assistance!

Unfortunately we found the service very slow as we had to wait quite a considerable time to be served initially and between courses. On saying this the staff serving were extremely polite and we observed that the FEW staff serving were doing the best they could , considering the amount of customers in the restaurant. Also two of us ordered sorbet for dessert and when it arrived it had defrosted and not at all palatable very disappointing!!

On our arrival, they didn't have a booking for us, only agreed to sort out a table when I showed the email confirmation I received from you. They only had 2 waitresses for the whole restaurant and one bar person. There was a party happening as well, needless to say service was slow but the two waitress did a fantastic job. Drinks really over preiced. Food was outstanding much better the times we have been before. Eating and looking out the Thames was really nice as well. Visualizza piatti

My husband and I took my parents out for their birthday evening meal,we have not been for a couple if years,and couldn't believe how much it had changed in that time.Normally we go to Boulteds Lock for dinner but decided to come to you .The waiter was by himself and have us excellent service,the food I felt wasn't value for money expensive, there was no atmosphere. It badly requires refurbishment , so for me and my family we,not be visitingbyou again, prime location more so than Boutlers Lock as it's situated on the busy A4 ! So however owns it please turn it around, we have enjoyed many a good time at your venue !

Food great, restaurant great, lovely views but the service was soooooo slow. Waited over 15 minutes for drinks in the bar even though we were the only customers AND there was bar staff behind the bar. Very confused by Pimms and lemonade. Four or five choices of food sold out, we made our choices then 10 minutes later was told one of those choices also not available. Asked for tap water, it didn't appear. Asked again after 20 mins of waiting, then it arrived. Was charged 20p for this! Food took forever to arrive and a side salad had been asked for arrived as side vegetables. Asked for the bill without looking at dessert menus as we could bear the thought of another wait. Food beautiful though...

Was not happy with this restaurant at all or OPENTABLE.CO.UK . We booked a table for four for 8.00pm on a Sunday Evening. We met at the bar and had a quite drink before going into the restaurant. It seems that our Booking for some reason had not been made with them. I showed them my email from OPENTABLE.CO.UK and the young girl had no idea we were coming. Then she says to us on the way to the table that all food orders have to be in the kitchen by 8.30 and it was 8.20 at the time. If I had booked my table for 8.30 as offered by OPENTABLE.CO.UK then we wouldn't have any chance of a meal. On top of that there were only two members of staff on duty. One in the bar and one in the restaurant and... Visualizza piatti