Brewers Fayre Craigside Inn

Colwyn Road, Conwy, United Kingdom

🛍 Soup, Fish, Steak, Coffee

3.9 💬 2586 Recensioni
Brewers Fayre Craigside Inn

Telefono: +441492545943

Indirizzo: Colwyn Road, Conwy, United Kingdom

Città: Conwy

Menu Piatti: 7

Recensioni: 2586

Sito Web: https://www.brewersfayre.co.uk/en-gb/locations/conwy/craigside-inn?cid=GLBC_41012045

"Some people would take our experience and make it negative.Things went wrong for sure but that’s how you measure a company in my book… you can’t praise or criticise them for doing what’s expected.So we had an issue with a voucher that wouldn’t go through the till and ended up paying full price. There were also items missing from my wife’s roast dinner.So first off the voucher… the poor lady on the till had been away for a few minutes and came back to a queue of people. Midway through trying to serve me another customer started pestering her for cutlery. She couldn’t get the voucher to go through and appeared flustered so I agreed to pay full price even though I was disappointed.I mentioned it to a young lady who was passing our table a few moments later who couldn’t have been more lovely. I believe her name was Jenny or Jennifer. She agreed that she would resolve the discount when we ordered our desserts.Roast dinner my wife had was excellent. Paid extra but there were a couple of items missing so we mentioned it to the young lady and she then agreed to give us free desserts. At the same time the lady who had served us at the till came over to apologise for the discount and she was very sincere in her apology.All in all the food was good and a few issues were resolved professionally and speedily.I have to say as well… if you run this restaurant then considering the young lady who helped us had been in since 6am and was running rings round the other serving staff she deserves a medal!! She was staying late due to staff shortages I believe but she was charging round the restaurant and putting others to shame. Give her a bonus… better still a pay rise because people like her will keep people like us coming back!Thank you!"

Menu completo - 7 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Indiano

Portate Principali

Hamburger

Insalate

Piatti Di Pesce

Siclops Siclops

Fantastic service from Chris, gave us a lovely table. Thanx to Amanda for advice and sorting out an issue over promo codes. Lovely food and quick too. Perfect.

Indirizzo

Mostra Mappa

Recensioni

Brenda
Brenda

For our regular Friday night meal,on 28th Chris was a fantastic waiter ,he makes it fun ,he knows our names ,and especially my allergies,he goes out of his way ,and always makes it a lovely enjoyable visit Thanks Chris


Peter
Peter

Great food (love the upgrade ribs combo, or smothered platters, plus the fish n chips is always great I would definitely book a table online at least an HR before to reserve a table, as they sometimes turn away walk ins. Great views and lovely friendly and efficient staff too.


Lorraine
Lorraine

As usual,good food, great service, very reasonable price!. We go regularly, coffee in a morning,meal in the evening. Can't fault it!!!!. Great service with a smile . Well done, AMANDA,LEE, CHRIS,GARY, ELLIE,ALL THE CHEF'S AND NOT FORGETTING ALL THE OTHER STAFF BEHIND THE SCENES!!!!!. Visualizza piatti


15luigi89
15luigi89

Waited an hour for food which never arrived , staff practically invisible and no one seems to know what they are doing . The duty manager was apologetic but still not really good enough when waiting with a very patient but starving toddler . We left without eating and went somewhere else instead .


K5101JBjoshuam
K5101JBjoshuam

I’m pretty sure the young blonde lady that served us tonight was called Molly. This was my first visit to this location, having visited many brewers over the years this was by far the best experience. The waitress was extremely helpful and the food was excellent value for money. It’s nice to see a member of staff with a constant friendly bubbly attitude! I will definitely be returning after this 5* experience Thank you


welsh1jones
welsh1jones

Menu had been shortened. Not much choice. Staff friendly and busy. Food arrived, my dad had gammon roast dinner but it was like warm. The mashed veg was cold so had to send it back and asked for it to be heated for a couple of minutes. Wasn’t much better when it was brought back out. Coleslaw was forgotten for one plate of food. The waitress said she had forgotten it and would bring it out but she never came back with it. Visualizza piatti


jansweb
jansweb

We visited again today and had the lunchtime menu. We upgraded the battered fish and doubled up on the chicken. Other diner had lasagne. All meals were lovely. It is not Egon Ronay but would not expect it for the prices. All meals were very tasty and enjoyable. Staff very friendly. Service was fine for us as we were not in any hurry and di not feel rushed. Very polite helpful staff. Drinks and coffee's were spot on and the bill was a pleasant surprise.


BlindaMSmith
BlindaMSmith

I don’t do reviews normally but I need to start doing it I took my 2 children with me for a meal and 1 of my children suffers with ADHD and autism I seen people was complaining about my son screaming one of the workers came over and gave my 2 sons some Pop Fidgets he bought them out of his own money from the toy Machine and he was lovely to talk to saying don’t worry about your son is making a noise he said to me I know what your going though because his nephew suffers from it didn’t get his name he was a tall person like 6 foot odd if you get a chance can you tell him thank you for the talk and for my children toys because most restaurants tell me to get out but this restaurant doesn’t do t...


Escape02780591509
Escape02780591509

Some people would take our experience and make it negative.Things went wrong for sure but that’s how you measure a company in my book… you can’t praise or criticise them for doing what’s expected.So we had an issue with a voucher that wouldn’t go through the till and ended up paying full price. There were also items missing from my wife’s roast dinner.So first off the voucher… the poor lady on the till had been away for a few minutes and came back to a queue of people. Midway through trying to serve me another customer started pestering her for cutlery. She couldn’t get the voucher to go through and appeared flustered so I agreed to pay full price even though I was disappointed.I mentioned i... Visualizza piatti

Categorie

  • Soup Zuppe calde e confortanti per nutrire la tua anima. Scegli tra una varietà di brodi saporiti e ingredienti sostanziosi, perfetti come semplice antipasto o pasto soddisfacente in una giornata fredda.
  • Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato. Visualizza piatti
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.

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