Telefono: +441924262077,+441924273865
Indirizzo: Low Mill Road, WF5 8ND, Wakefield, United Kingdom
Città: Wakefield
Piatti: 5
Recensioni: 2082
Sito Web: http://www.ossett-brewery.co.uk/
"Terrible service and SOME staff simply do not care, I was waiting 30mins between drinks. Customers were getting up and walking off. Apparently the Kings had been hit with covid and had a function on so staff were sent there. Great so the pub that has got quieter due to people not returning it is getting even worse. At one point a girl came out with drinks then went back inside for the card machine and then we tried to order and she said oh I will go get my pen and pad. That's 3 trips when 1 was needed, she never returned! Another person said its not my fault I am just filling in form Fernandes, she got the order wrong 3 times and it was only 2 drinks. One of the party ordered on the app and had to go inside to see why a 25min delay, the ticket was there on the bar in full view but no drinks ready. There was no management that we saw and there was only 7 tables outside occupied with 4 staff looking after them. If I make the effort to return after several bad experiences then I think they should make the effort and serve me. The Tap and 42 do a cracking job on less staff but there is built in apathy at the Brewers. They did nothing to clean the place and brighten it up during lockdown that coupled with constant poor service means people who have been regulars 3 to 4 times a week for 15 years are not going there anymore. Its nickname amongst these people is the Sh1t H5le for obvious reasons. Ossett brewery get a grip pls. On a foot note about 8pm a guy with long hair and boots came out and did his very best to put things right, he had some omph about him and went around every table, well done that man, thank you very much. If one can do it why cant the others?"
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