Brook - Piatti

Nice comfy hotel with good amenities. well positioned for easy transport into and out of the Norwich area

Staff very attentive and meal good but not exceptional. Tables for two are too small with very little room for glasses, water jug etc.

Good choice, good food and great service from the restaurant staff. The restaurant itself could do with a makeover and some of the seating is a little worn. Visualizza piatti

The waiters and waitresses were very polite and helpful. Always greeted with a smile. The restaurant was clean. My husband enjoyed a roast and I had meat free, both meals were well prepared and tasty.

not impressed with the anticks of the head chef.ranting at his staff over glasses placed in wrong position and placing dropped bacon that fell on floor on to the the newly replemished tray, not very professional.

This hotel is on the outskirts of Norwich so you will need transport. However; it was clean, quiet, comfortable beds, decent rooms, ample self service cooked breakfast, helpful staff ideal for an economy weekend break to visit the kids at Uni. Visualizza piatti

When I booked this hotel I requested ground floor and walk in shower. When we arrived lady at reception just blankly said they weren't available. She was no help. It's only a few stairs she said. As it was late and we were tired. We accepted the room. The room itself was fine all other facilities were great. Just receptions attitude. I did notice our card with the key had a ground floor room crossed out and changed to 2 floor.

£45 for a night's B &B on the outskirts of Norwich, what's not to like. The building is more modern than many of the other Best Western hotels we have stayed in, but the quality equally as good. A warm comfortable room was needed after a days shopping in the city and that's what we got. We didn't have an evening meal at the hotel, choosing instead to eat at the carvery across the road. Breakfast, however, was hot and tasty, dishes regularly replenished and food not left to go dry sitting under the heat lamps. Be aware though that the staff will start to clear away dead on 10 o'clock so don't leave it to the last minute to go down

We booked our Christmas party at the Brook. The table was laid with strung balloons, long with balloons you could also blow up and then let go to whizz around the room there was glitter, Christmas napkins and crackers, it looked lovely.The food had to be pre ordered but that was not a problem for the 27 people in our party. The food was adequate, it was hot and the serving staff were very friendly and cleaned the tables in-between courses with efficiency. They cleaned the table when we had all finished even clearing away our secret Santa wrapping paper.The DJ was good and we danced the night away to various music from different generations of course including some Christmas tunes.Overall it... Visualizza piatti