Telefono: +34932212211
Indirizzo: Plaza Pau Vila 1, 08039, Barcelona, Spain
Città: Barcelona
Menu Piatti: 35
Recensioni: 13301
Sito Web: http://www.lestapesdelpinxo.com/
"We ate at Pinxo Tapas and it was not a good experience. We sat down it and took 15 minutes for anyone to come over to us. When they did and we asked for menu, we were told it was just the QR code on the table. We ordered our happy hour drinks which were ‘buy one get the next round free’ , and said we would have a look at the menu. We decided on our food and when the waiter came back with our drinks we said we were ready to order food. The woman’s English was not good and she was just looking at us confused. Again we asked could we order and her response was ‘you don’t have a menu’. We explained that we were told it was the menu on the QR code. She said no and brought us menus which has a selection of 5 items on it and was nothing like the one we had looked at. We decided to split a cheese meat platter and a mixed bowl of chips. Assuming this would be enough as the platter was €20 and the chips €5. We were very wrong. The portion sizes were extremely small and did not even come with bread. We were then brought the bill as the manager said that they were changing over tills and had to pay, which we did, and asked if we could have our second drink as we had the happy hour menu. 20 minutes later we were still waiting on our drinks. We got her attention and she waved a dismissive had at us. After this another waiter came down to ask us what we wanted. We explained that we were looking for our drinks that we had ordered then around 20 minutes ago. I was met with him waving his hand in my face and walking away. He came back with the drinks and abruptly put them on the table and walked away. The customer service and the attitude from all the staff was awful! Very overpriced food for what we received and extremely poor customer service from their staff!"
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