Charlotte's W5 - Piatti

Fantastic value lunch menu. Food, wine and atmosphere that you expect from a restaurant, with a bill that you could easily run up in Pizza Hut. I would not hesitate to recommend it.

We made a reservation and turned up to find a note on the window to say there had been flooding and the restaurant was closed as a result. Very sad that this happened as know how stressful this can be but am wondering why customers who had booked weren’t alerted.

The restaurant is currently closed so opentable should never have allowed this booking to go ahead we turned up and the restaurant was shut due to a flood..... I have been to the restaurant before though and it was great I am really annoyed with opentable though.... Visualizza piatti

The restaurant is currently closed, and OpenTable should not have allowed this booking to proceed. We arrived at the restaurant to find it closed due to a flood. I had visited the restaurant before and had a great experience, so I am really disappointed with OpenTable.

We had made a reservation and were disappointed to find a note on the window stating that the restaurant had been closed due to floods. It was upsetting to experience this as we understand how difficult it can be for the staff. However, it was concerning that customers who had reservations were not informed in advance.

We booked a table which was confirmed but when we got there the restaurant was closed due to flooding. I know these things happen but what would have been useful is to tell the booked customers that their table would not be available asap. This way we won't be going door to door to nearby places to see if they can accommodate a party of 5 on a Friday night in December... Visualizza piatti

We had made a reservation at a restaurant which was confirmed, but when we got there, we found out it was closed due to flooding. While we understand that unexpected events can happen, it would have been helpful if they had notified us beforehand that our table would not be available. As a result, we had to look for another place nearby to accommodate our party on a busy Friday night in December.

charlottes used to be one of our favourites to eat and entertain friends, but recently the dinge seems to have gone a little bit wrong here. when we arrived, we were told that most fresh fish dishes were not available because the supplier might not have supplied any disturbing sign? the sweet potatoes gnocchi were not good, the others were okay. the service was, however, very complete and not on the standard for the prices they raise in my opinion. it was not busy, but we had to draw attention to order and ask twice for the beverage menu. chips were forgotten, coffee was forgotten, the personal looked haunted. on the plus side the appetizers arrived immediately and were good (although from a...

Charlottes W5 used to be one of our favourite places to eat and to entertain friends but recently things seem to have gone a bit wrong here. When we arrived we were told that most of the fresh fish dishes were not available because the supplier had not delivered possibly a worrying sign?The sweet potato gnocchi were not good, the other mains were ok. The service however was very patchy and not up to standard for the prices they charge, in my opinion. it wasn't busy but we had to attract attention to order and ask for the drinks menu twice. Chips were forgotten, coffee was forgotten, the staff looked harassed. On the plus side, the starters arrived promptly and were good (although for some re... Visualizza piatti