"I placed an order and had to follow up multiple times, only to be told it was "ten minutes away." After chasing again, I was informed that the food had been taken back to the shop because they claimed they knocked 5 times and received no answer. This was clearly a lie! They then refused to give a refund, expecting me to pay for food I never received. The person on the phone had a terrible attitude. Overall, the service was absolutely terrible and I will never order from this restaurant again."