Creams - Piatti

met the nicest lady who served us, provided a friendly service and gave us samples to decide. defo recommend going here

Paid for delivery asked for cookie Dough paid £9 for this I don’t think this is worth the money at all disappointed as I’ve been into store and had a lot bigger portions

First time visiting cremes today. Staff were extremely friendly, served us despite being quite close to closing time. All of the girls were really friendly, food was fab! Would definitely recommend. Visualizza piatti

Enjoyed the waffle and gelato that the wife and I shared. Big portions and friendly and helpful staff. Gelato could have been creamier and unfortunately they had no strawberries but these are both minor.

The service today was horrible we arrived and had to find our own seats the tables were dirty the girl didn’t know how to use the till the meals we ordered came out separately the first one had been eaten before the second one had even come out very poor quality this is what happens when you leave kids to run a business won’t be going back any time soon

Was enjoying a lovely dessert with some friends in the restaurant when I overheard a woman screaming at staff about Ferrero roches. I have been here many times and have always had a wonderful time. The woman was clearly overexaggerating as the waitress walked past my table with the dessert and it looked fine to me. She told the staff that her work was awful which I disagree. Great going guys keep it up x Visualizza piatti

Firstly, the cookie dough was made in a microwave. The manager was ABSOLUTLY horrific. Was nothing but abrupt and rude to her staff members. Not something the public should see, not professional at all. I came in on the Tuesday the 19th of March 2024. Left so shocked as if my manager ever spoke to me like that I would have quit on the spot. I came in this weekend and spoke to the team leader Leah and Sammy who was absolutly lovely, a delight to speak to and made me feel very welcome and I will definitely be coming back just for their service. However, better management need to be put in place!

Visited the restaurant with family, I was served by a polite young lady who later bought part of the order across to the table she was extremely pleasant and welcoming. One of the desserts we’d ordered cookie dough was partially uncooked, the server advised us sometimes they don’t cook evenly, she offered us a part refund which she suggested. The manager came over to the table with an absolutely stinking attitude and told me how the cookie dough was cooked and that it wasn’t undercooked, she was very matter of fact but failed to understand that the dessert was undercooked. I wasn’t going to argue with her as it seemed she was already stressed with the handful of customers in the shop. Very d...

Had to wait a couple of minutes to be seated as staff were busy. Not sure why there’s a requirement for the staff need to seat you, when you have to go up to the till yourself to order food drinks, rather than it being table service. The table wasn’t clean but the server spotted this before we did and wiped it over. Quite a lot of choice on the menu which was good. When we ordered, it was irritating that they wouldn’t swap a gelato flavour in a sundae. At the end of placing the order, only then were we told there would be quite a long wait for the desserts (in the end, we waited even longer than the length of time they advised). Took over 20 minutes for staff to bring us just some tap water.... Visualizza piatti