Creams Cafe - Piatti

10-12 High St, STAINES-UPON-THAMES, England, TW18 4EE, STAINES-UPON-THAMES, United Kingdom

🛍 Sushi, Asian, Vegan, Japanese

4.1 💬 2301 Recensioni
Creams Cafe

Telefono: +441784558613,+441784469111

Indirizzo: 10-12 High St, Staines-upon-thames, England, TW18 4EE, STAINES-UPON-THAMES, United Kingdom

Città: STAINES-UPON-THAMES

Menu Piatti: 12

Recensioni: 2301

Sito Web: https://www.creamscafe.com/our-stores/staines/

"I’m not usually one to complain however I couldn’t believe what happened today . I turned up today for a friends birthday and went to the lady who seemed to be the manager asking what dairy-free ice cream they had. She said the chocolate whilst vegan can be contaminated from the mixing of scoops. I said this was fine as a little bit can’t hurt me. I then went up to the till (was not asked if I had an allergy) then asked for the VEGAN milkshake. The manager lady then came up to me and shouted at me for not saying I had an allergy however I had stated I wanted the milkshake vegan and I was not asked. The lady at the till then proceeded to lie and say that she did ask if I had an allergy but my two friends with me also said she did not ask if i had an allergy. She then gaslighted me into thinking she had actually asked when she defo didn’t. Later, my milkshake arrived however I’m not overreacting when I say it tasted like nesquick powder in water. And to add to that, later my friend ordered a chocolate milk however they neglected to say until after she paid and had sat down that they don’t stock it anymore. The lack of communication and insistence that I was wrong ruined my experience and I can safely say I would not return. My friends waffles and crepes looked good tho on the upside?"

Menu completo - 12 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Cucina Malese / Orientale

Involtini Di Sushi

Gelato*

Gnocchi

Sushi

Indiano

Paul Paul

If you want delicious ice cream this is the ideal place

Indirizzo

Mostra Mappa

Recensioni

Alan
Alan

I usually get the keksteig that is great and I guess I have the option! just a tad expensive though


Dwainium
Dwainium

The service at this restaurant is consistently excellent. The staff is always friendly whenever I come in.


Anum
Anum

I went to Creams with my family yesterday. I absolutely loved the hospitality and the service they gave us. Special thanks to Adina for treating us so well. I had their Banana and strawberry waffle, the portion size was generous, presentation was spot on and service was outstanding. Absolutely loved it Will defiantly be going again Visualizza piatti


rachel
rachel

Delicious milkshakes, The Bueno one is amazing!! We had the Chocoaholic crepe and it was dilicious. The only reason I can't give 5 stars is because one of the people I was with had a very salty crepe? (And it was the same toppings as the rest of us) Not sure if the wrong ingredient was put in. Other than that food and milkshakes were delicious.


Marta
Marta

This restaurant is a great spot for ice cream and more. The air conditioning is very effective, making for a comfortable dining experience. The six staff members behind the bar provide excellent service to customers. They inquire about allergies and provide detailed information about the ingredients in the ice creams. The tables and toilets are kept clean. The restaurant is conveniently located near the high street and the River Thames. Highly recommended.


21001940
21001940

Brilliant customer service from Anastasia. She looked over at us as soon as we can in and sat us down promptly, she didn’t point at a tables like others have done to seat people. She always had a smile and made her best effort to get our order right. She served us on another till to make our service quicker rather than make us wait for the other. All of this while making orders and keeping the waits for them all low. Thank you will be returning purely for Anastasia Visualizza piatti


Jeev
Jeev

Highly highly recommended. Great taste. Great ambience. Great staff. Superb service every time even when they are busy they do their best every time. They take care of allergies and dietary restrictions if any every time. Very helpful members. Keep doing the great work! Some pics attached. Dietary restrictions: Very helpful for allergies this is my kids favourite Kid friendliness: Very friendly Service: Dine in Meal type: Brunch Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Hot Waffle with Berries Compot and Ice Cream, Crepe, Banoffee, Hot'n'Cold Chocolate, Chocolate Salted Caramel Recommendation for vegetarians: Highly recommend


Pet
Pet

Went in with my wife, was immediately ‘greeted’ by a security guard and a list of questionsno ‘hello’ or ‘welcome’just “eating in or takeaway?what are your allergies?” we hadn’t even got more than 5 feet into the building, I answered that we’ll have a look at the menu and then decide. So then we look at the ice cream counterand while I’m talking to my wife, we get interrupted by a guy behind the counter with the same questions, and again, no ‘hello’ or ‘welcome’. I felt pushed around and like they didn’t want us in the place. Terrible customer service. The first point in making a sale is to help you customers feel welcome and relaxed and help them gain trust in you and your business. A secur...


Lily
Lily

I’m not usually one to complain however I couldn’t believe what happened today . I turned up today for a friends birthday and went to the lady who seemed to be the manager asking what dairy-free ice cream they had. She said the chocolate whilst vegan can be contaminated from the mixing of scoops. I said this was fine as a little bit can’t hurt me. I then went up to the till (was not asked if I had an allergy) then asked for the VEGAN milkshake. The manager lady then came up to me and shouted at me for not saying I had an allergy however I had stated I wanted the milkshake vegan and I was not asked. The lady at the till then proceeded to lie and say that she did ask if I had an allergy but my... Visualizza piatti

Categorie

  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone.
  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica. Visualizza piatti
  • Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.
  • Japanese Assapora l'essenza del Giappone con la nostra selezione di sushi fresco, ramen gustoso e delicato sashimi. Ogni piatto riflette tecniche e ingredienti autentici, offrendo un vero assaggio dell'arte culinaria giapponese.

Servizi

  • Takeout
  • Delivery
  • Piatti
  • Accepts Credit Cards
  • Menu
  • Wheelchair Accessible

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