Telefono: +442392354499
Indirizzo: 141 Winter Road, PO4 8DR, Portsmouth, United Kingdom
Città: Portsmouth
Piatti: 11
Recensioni: 37880
"After receiving a distressed call for my daughter this evening I was concerned so I brought it on myself to discuss with the manager of this curry house. And after speaking to both (ABS) I believe the manager also my daughters partner there was a issue over food that was ordered 2 xs Madras which was far to hot and they were unable to eat it . when asked for a refund and for the order to be picked up which was declined, I understand a heated discussion took place so I decided to deal with this myself however after having a conversation with the manager 3 times I asked for him to collect and test the order and 4 times asking that a refund should be given Obviously a issue as both issues were declined. Although only £11 which I have now personally given my daughter !! But certainly was a issue for the manager to do this. My daughter has cancer and this was awful not that she should be given preference but to be treated in such a manner is disgusting. There was no reasoning with the manager at all apart from your daughter can order tomorrow or later on through the week and we will replace it , however the damage has been done and certainly my daughter will never order here again. Also after my call I will also never try this curry house. Such a shame that not only for the establishment but also for a customer. I wish them well good luck but would hope that improvements whereas being professional about situations like this never happens to some one else."
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