Gina - Piatti

Dorta

➤ Via Dorta 73, 7524 Zuoz, Switzerland

Piatti • Kebab • Pizza • Asiatisch • Mexikanisch

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"Unfortunately a disappointment, both in terms of service and food. Despite having a reservation, we had to wait almost half an hour for our table. I worked in the catering industry myself, and guests forgive a lot if they are followed by at least an apology or a little something offered. Unfortunately that wasn't the case. At least our waitress at the table was friendly. It's great that there are vegan options on the menu, but unfortunately the dish was bland and dry. I've eaten better in canteens. It's a shame because the atmosphere is nice."

Castell

➤ Via Castell 300, 7524 Zuoz, Switzerland, Swiss Confederation

Piatti • Cafés • Pizza • Fast Food • Asiatisch

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"the castell hotel is a large structure against the mountains of the beautiful engadine. it looks like a lock (here the name) and although its look is not what you would call beautiful, it is impressive. the terrace has a great sunlight and a fantastic view. I was not very important to most other guests. they were not of the kind and social spezies. but don't let your visit scare you here. if they are outside the tourist season (or at least not during the Christmas break), it will not be very crowded and the service by the owner and his wife will be very good and friendly. the lunch menu is not very big, but there is probably something for everyone. I had the hamburger and I must say that it was one of the best I ever had. the meat was delicious and perfectly ground. every bite was a pleasure. season correctly, not too intrusive. a very pleasant experience and I hope to be back in the summer to enjoy the terrace, service and eating."

Chesa Stüva Colani

➤ Via Principela 20a, 7523 Madulain, Switzerland, Swiss Confederation

Piatti • Sushi • Fast Food • Asiatisch • Mexikanisch

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"Am 14.6. hat meine Schwester in diesem wunderschönen Restaurant ihre Hochzeit gefeiert. Als Trauzeugin war ich in die Organisation involviert und habe am grossen Tag dafür gesorgt, dass alles läuft wie es soll. Bereits beim Probeessen waren wir überwältigt und überzeugt von der hohen Qualität der Produkte, dem zuvorkommenden Service, den spannenden Kombinationen und der ausgezeichneten Beratung/Betreuung durch Paolo und sein Team. Paolo war sehr flexibel und hat all unsere Wünsche (zum Menü, der Dekoration, der Tischordnung und den Pausen für Reden und Spiele) umgesetzt. Sogar beim dekorieren am Morgen und aufräumen am nächsten Tag hat man uns geholfen. Am Abend vor der Hochzeit assen wir als gewöhnliche Gäste im Restaurant und unsere hohen Erwartungen wurden auch dort nicht enttäuscht. Das Ambiente ist gemütlich, elegant und familiär zugleich.Der Abend und das Timing verliefen perfekt, trotz einer Rede, die mehr Zeit in Anspruch genommen hatte wie geplant. Alle Gäste waren sowohl von der Location als auch vom exzellenten Essen begeistert. Wir haben nur sehr gute Rückmeldungen erhalten. Besonders praktisch ist, dass sich im selben Haus ein wunderschönes gemütliches Hotel befindet. Weil alle Zimmer für unsere Gäste gebucht waren, durften wir die Lobby nach dem Festschmaus als Tanzbereich mit Bar nutzen. Besonders gefreut hat uns, dass ein Teil von Paolos Team unserem Angebot gefolgt ist und an unserem Fest teilgenommen hat. Es war ein absolut gelungener, geradezu perfekter Tag und Abend. Wir danken dem ganzen Team von Herzen und möchten jedem empfehlen sich mindestens einmal in diesem Restaurant verwöhnen zu lassen! Sie werden es nicht bereuen!"

Crusch Alva

➤ Via Maistra 26, 7524 Zuoz, Switzerland

Piatti • Sushi • Kebab • Asiatisch • Fast Food

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"It is the day before New Year and the restaurant is full (according to our observations all tables, including ours, were reserved, no walk in). Having said that, there is no excuse to have to wait 1 hour 20 minutes for the appetizers (2...salads, a soup of the day and a tartar). After finishing the starters it took over one more hour for the main course to arrive. Interesting enough after such a long wait, some of the main courses (local dishes) were only slightly warm, and the french fries were awful. After a total of more than 3 hours for 2 courses, we refused to order a dessert. At least the wine, coffee grappa were on the house. Before the starters we were also offered Prosecco Martini for the long wait. Not that that helped. We would have rather paid for everything and received a decent dinner. By the way, all other guests experienced the same long delays, which lead to entertaining comments among the guests when one table accually received their course!"

Klarer

➤ Via Maistra 24, Zuoz, Switzerland, 7524

Piatti • Kebab • Cafés • Fast Food • Vegetarisch

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"We spontaneously went to Klarer for dinner and ordered sliced veal and a bratwurst, each with rösti. the rösti was quite good. I can 't judge the bratwurst because there weren 't any. I rejected the Engadinburst that was offered as an alternative because I couldn 't imagine anything with it, and instead ordered the onion sauce. the onion sauce that was served was unfortunately only water warmed up with onions, tasteless and nothing at all. the hammer was the veal slices, the veal more suitable for smoking than for eating, with a somehow rancid cheese sauce. in order to still get the inedible into the hungry stomach, we wanted to help with salt; Unfortunately the salt mill was empty. With the foresight, no one, including the lady of the house present, asked whether the food was edible (no, it definitely wasn 't). if you want the engadin gastronomy to be experienced, then go on holiday to austria. Klarer 's reaction unfortunately misses the point and only shows how little one is willing to learn from criticism: 1. Who should I address my concerns when the service staff can barely speak German and the landlady hides behind the reception desk instead of welcoming the guests and asking how they are. 2. I would replace the aforementioned gravy if I were you, unless you prefer sauces that are as tasteless as possible. 3. It may have been cream that was served on the veal strips in the past, but today it was definitely over. 4. Roasting veal so well that it is dry and tastes like a piece of woodchip pastry is not only an insult to your guests, but also to the animal. 5. Unfortunately, it is not the first time that we have had such experiences in the Engadin, with insensitive hosts who are satisfied with the beautiful landscape and localities, but do not give their guests the necessary attention. There is although it hurts me as I live in Engadin Austria is miles further. especially when you read your answer, which lacks insight and is hardly aimed at improving things. Finally, a tip: go through the restaurant regularly and greet your guests and see whether they eat with pleasure or pick at their plate listlessly. And go through the kitchen regularly and check whether they really use gravy and fresh cream, as you assume in your answer."