Five Guys - Piatti

Fancy a good burger or even a tasty hot dog, then this is the place for youI visited five guys in Uxbridge again today after a break of a year.

No! No!! I don't get it!? I had the Bacon Cheese Burger with everything and small chips, and honestly, it's no better than a Burger King Cheeseburger (not

Service slow and cold, despite the place being empty although when we finally for the food was great although they seem to no longer do the extra scoop of fries in the bag I thought that was their signature thing ? Shame Visualizza piatti

They are slipping. They used to have higher standards; it’s not difficult to get a simple three item order right, but they couldn’t manage it (AGAIN) so I ended up with two items…Plus food was cold and sloppy, so overall disappointing.

Our Visit Tuesday night at your uxbridge branch were not disappointed.considering restaurant was about to close, atmosphere and staff angagement were just excellent. The best chips ever I eat. well worth the money their high- quality. definitely raise 5 starts

Placed an order through Deliveroo unfortunately my added toppings were not added, tried to cancel amend wouldn’t allow me. So I called Five Guys Uxbridge directly one minute the gentleman on the phone wanted to help then all of a sudden said the order is too much work for him to rearrange so customer service is very low. Safe to say I’m gonna be disappointed and dissatisfied with the driest burger hot dog of my life. Visualizza piatti

We ordered online to skip queues. However when my husband went in to restaurant and waited at the online counter, he was ignored for 15 mins! This is beyond a joke. No staff thought to ask him if they could help him. Not even a busy a time . They carried on serving others in normal queue. What is the point of your online service? The app also states that you skip queues. Either educate train your staff or remove this false claim asap.

The food at this restaurant is consistently amazing. However, I'm not a fan of the atmosphere. The design is too plain and reminds me of being in a subway bathroom with all the red and white tiles. I think they could benefit from a more modern and futuristic style. While I understand that this design is part of their signature look, it's important to keep things fresh and evolve with the times. Other customers seem to share my sentiments.

Visited this branch today and was pleasantly surprised to to find 2 genuinely nice team members. They were helpful and friendly. It is always nice to get service with a smile. Thank you Khalid and Marc (I’m guessing with the spelling of names here! Firstly got my order right and secondly it bang on time no waiting. You are both a credit to Five Guys and your team. Let’s not forget the food… as always it was bang on. I can’t resist a salted caramel milkshake and a burger yum!! Visualizza piatti