Telefono: (+44)2085777399
Indirizzo: 11-13 High Street, TW3 1RH, HOUNSLOW, United Kingdom
Città: HOUNSLOW
Piatti: 19
Recensioni: 3425
"We are Flavour of India's oldest customer. I can say this because we have been visiting it since it opened at least once a month throughout. We enjoy dining in as the ambience is very attractive and food is traditional Indian. But the service has gone down tremendously. The people who serve are nice but the kitchen isn't able to deliver food out on time. The main reason is takeaway orders. The restaurant is packed but the kitchen is over busy with delivery orders and they make the guests suffer. So there is no chance you will get good service on Friday, Saturday or Sunday evenings. This is my fourth experience in 3 months alone. Today, we ordered 2 dishes and Rotis, received one dish with rotis and waited 25 minutes for the second dish to arrive. In the meantime our Rotis went cold. So, don't know how they expected the waiters to make us happy when we were struggling to get all the food on the table from the kitchen staff. If they can't handle delivery they need to shut it off. Or I guess they don't care of lossing loyal customers. For them Quantity (more orders)is important not quality( satisfied customer service). Even another guest complained is front of me for waiting 40 minutes for main food to come. He asked them to cancel the order. So, not a good service from the kitchen staff."
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