Frankie & Benny's - Piatti

Sanam Tandoori

➤ 5 Callendar Road, FK1 1XS, Falkirk, United Kingdom

Piatti • Kebab • Asiatic • Mexican • Seafood

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"really bad experience. not sure what restaurant went on to these other reviewers because the staff was really not helpful. has been referred to what seemed to be the chef of the restaurant immediately, which means that the personal 't formed on allergens, but the manager clearly 't understand what vegan meant also. He told me to get a dish and he'd tell me if they could make it vegan. I explained we could be here all day to go through the menu, but he insisted. I went, of course, directly to the sweet dishes to which he said no (to all! because they have flour in them. I tried to explain that flour has nothing to do with veganism, but he did not understand. I would leave the restaurant if we were not there for my vater birthday, as we began to make a scene when I tried to explain that they have vegan options available, but can't say which options these are. I went with a bombay aloo that is usually vegan. I feel like they have deliberately put a boiled egg in themselves, as I have never seen that it is part of the teller. So I didn't eat the meal and didn't say anything, paid and left. I do not understand that all restaurants have vegan options available, but I thought after the reviews here and the fact that they have advertised vegan options on their menu that they would be helpful, but it is probably the worst experience I had."

Flames Tandoori

➤ Unit B, Salmon Inn Road, FK2 9, Falkirk, United Kingdom

Piatti • Food • Pizza • Indian • Salads

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"I went to the restaurant and ordered a meal deal along with some additional items. Unfortunately, they were out of stock of the items I wanted. This should have been a red flag for me as the problems continued throughout the meal. The starter was overcooked and dry, the chips were overcooked, and the naan bread was burnt. Both the Peshawari and garlic naan were tasteless and had a powdery, salty texture. My dining companions and I were very disappointed and found the whole experience disgusting. I would not recommend Flame Tandoori to anyone. It was a long time since I had such a bad dining experience."

Kelpies Cafe Middlefield

➤ 2 Abbots Road, Middlefield Industrial Estate, Falkirk, FK29EF, United Kingdom

Piatti • Food • Cafe • Cafés • Fast Food

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"We purchase regularly from here via JustEat and have done since the beginning of Lockdown. We haven’t been to the cafe itself so cannot comment on anything in relation to the actual setting but are yet to be disappointed! Food always arrives within the estimated...timescale and hot and cold food is separated well. Portions are always more than adequate and food quality is superb. A personal favourite in our house is the Macaroni Cheese and the Mexican chicken panini. My only comment would be that anytime we have ordered the 1 person buffet it always comes with either Cheese or Cheese and Ham this is absolutely fine and I understand it is pot luck but a little more variety would be nice or an option to perhaps pay a little extra to specify sandwich filling (just a suggestion)."

Masala Rams

➤ 1 Union Street, Falkirk, United Kingdom

Piatti • Food • Indian • Seafood • Vegetarian

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"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"

Cafe Corvina

➤ 34 - 38 Grahams Road Falkirk, Falkirk FK1 1HR, United Kingdom

Piatti • Cafés • Pizza • Mexican • Asiatic

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"From the starter to the sweet this was a first class dining experience. The very helpful staff brought us wine starters very quickly. The starter was a taste sensation of cold meats and cheese. Some lovely bread and salad. The main course was a pasta dish with seafood. The sauce was so good I ended the meal by using a spoon to clear the last few drops from the plate. Good sized helpings meant however that I only had room for a cup of their excellent coffee although the home made deserts were very tempting. This is a will go back soon restaurant."