Telefono: +442083047348
Indirizzo: 22-24 Bellgrove Road, Bexley, United Kingdom, DA16 3PU
Città: Bexley
Menu Piatti: 4
Recensioni: 302
"I went with a group of friends at Xmas. Was lively and had good music but was very loud so couldn't really talk but this didn't overly bother me as its a Christmas party. The food was ok but nothing amazing. The service was terrible as we asked for drinks which didn't come, so we asked again which I appreciate its loud and it's not the end of the world but the waiter blamed us and said we didn't ask. Then some friends left early and paid their bill. At the end of meal we worked out what we all owed and paid remaining bill plus a tip. Which the waiter said he wanted to query this and get his manager. When the manager arrived he also said we had under paid by 50 pound or so. We all got our reciepts out and calculated the bill plus what my friends had paid when they left early. Which showed we didn't owe any extra but had over paid with a tip. I wouldn't mind but the waiter and manager just walked off didn't say sorry and left the lovely waitress to deal with it. The waitress was very lovely and pleasant and apologied. It's not the end of the world as mistakes happen but to accuse us of under paying when it's not my responsibility to have to go through all the reciepts to prove I'm not ripping them off. It was very busy night and you had to wait up to half hour to get any drinks. However we did have a laugh. The desert was the best bit. The main was lamb which was nice but was dry and only small amount of sauce. My partner had fillet salmon which was meant to have no bones maybe odd bone but there was loads of bones which he spent ages removing the bones. One of my friends are vegan and they didn't have any vegan deserts which they agreed to give her a shot. They brought two shots although she didn't ask for two as they said they would give her one. Then they tried to charge her for it and she did tell them when the brought it that she didn't order second shot but was told its fine and she won't be charged. I would of went again as I get Christmas are busy they are making so much food for parties but the service and how some of staff treat the customers puts me off and found it very rude and annoyed me how it took me 20 minutes of debating and getting my calculator out to prove I had actually given a tip."
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