Harbour Fish and Chips

11 Salt Lane, Salisbury, SP11DT, SP1 1DU, United Kingdom

🛍 Fish, Seafood, Fast Food, Vegetarian

3.6 💬 1743 Recensioni

Telefono: +441722411888,+447492400127

Indirizzo: 11 Salt Lane, Salisbury, SP11DT, SP1 1DU, United Kingdom

Città: Salisbury

Piatti: 24

Recensioni: 1743

Sito Web: https://harbourfishandchip.com/

"I am impressed by the incredible attitude and responses from the staff at this restaurant. The customer service skills are clearly lacking, as they failed to consider that the child might be a vegetarian and not want fish or sausage with their chips. There could also be underlying reasons, such as autism or sensory issues, that affect the child's food choices. In 2022, all restaurants and services should be familiar with laws like the Equality Act 2010, which aim to accommodate and include everyone. I recommend that the staff improve their customer service skills and make sure to follow these basic laws and rights."

Sarah Sarah

Fabulous food especially the chips! Christine and Mark are wonderfully friendly and helpful. Thank you both.

Indirizzo

Mostra Mappa

Recensioni

Thomas
Thomas

The shop was not the open when it was meant to be. I went at 1930 and the chippy said it shuts at 2000. Evidently that is untrue.


Laura
Laura

Poor customer service. Just need to look at the unprofessional responses to criticism to customers. Shocking behaviour and very unprofessional.


Sophie
Sophie

We ordered two medium fish and chips, and it was absolutely delicious! The food was hot and flavorful. The staff was very welcoming and friendly. We will definitely return in the future.


Sam
Sam

We called 15 minutes before the restaurant closed and the woman we spoke to was kind enough to accept our order. We arrived 5 minutes before closing time and our food was already prepared. Needless to say, we were extremely pleased with the service.


James
James

The lady seemed to think that “frying at high temperatures stops contamination of gluten batter with non gluten batter.” not suitable for those with coeliac condition. Would have been appreciated if she owned up and told the truth about cross contamination.


Jane
Jane

Your customer service skills are shocking, it's a wonder you get any customers at all. To refuse a 6 year old girl (my granddaughter) to sit down at your empty restaurant to eat her chips is the height of rudeness and lack of common sense. I suggest you rapidly change your attitude to accommodate your customers. Shame on you!!!


Bill
Bill

mark and christine know how to cook fish and chips. they are easily the best in the opposite to southampton (in my estimation.) all foods are cooked to order what I have completely agreed. fish can dry as quickly as they are kept in the hot cupboard, so I only want freshly cooked fish. No one can guarantee the best chips because the kartoffels differ so much, but they are generally very good and better than the local opposition. I'll be back.


Jamie
Jamie

great chip shop. I had crushed sausages and chips, my partner had cod and chips, both were perfectly cooked and still hot after a ten-minute walk that is always a good sign. everything was cooked to order (quickly,) decent portions for the price and the staff was perfectly friendly. do not get rid of the negative reviews that I think I have nothing to do with the quality of the food or the service would get a normal person without grinding axt.


Suzannah
Suzannah

I am impressed by the incredible attitude and responses from the staff at this restaurant. The customer service skills are clearly lacking, as they failed to consider that the child might be a vegetarian and not want fish or sausage with their chips. There could also be underlying reasons, such as autism or sensory issues, that affect the child's food choices. In 2022, all restaurants and services should be familiar with laws like the Equality Act 2010, which aim to accommodate and include everyone. I recommend that the staff improve their customer service skills and make sure to follow these basic laws and rights.

Categorie

  • Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato.
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.
  • Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.

Servizi

  • Takeout
  • Seating
  • Delivery
  • Mastercard

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