Herb Spice - Piatti

10 Henry Street, CV21 2QA, Rugby, United Kingdom

🛍 Pizza, Kebab, Mexican, Seafood

4.5 💬 1414 Recensioni
Herb Spice

Telefono: +441788537735

Indirizzo: 10 Henry Street, CV21 2QA, Rugby, United Kingdom

Città: Rugby

Menu Piatti: 15

Recensioni: 1414

Sito Web: https://www.facebook.com/thhands/

"The best part of the night was the jokes about how bad the food was in all honesty! Satay chicken was chewy and all the main meals were tasteless, photos of two separate meals which tasted identical (of nothing) I mentioned to a waitress i wasnt happy with my main… her reply was “okay” took my plate and walked off. When it came to paying i went over to the counter and quietly said to the owner i would like to pay please however i have not eaten my main, i did not enjoy it, it wasn’t very nice” he absolutely hit the roof, awful temper on him. He said “you cant do that its not fair”, “you should have chosen something you like” (pad thai noodles with chicken i chose, something i would 100% have liked if i could taste anything) “you are rude horrible lady” he literally announced in front of all his customers that i refused to pay! He got everyones attention and shouted “this lady not pay for food, everyone else pay for food but not her because she didnt like it” IN FRONT OF THE WHOLE RESTAURANT!” Then Continued to shout at me and was extremely angry. Thankfully i managed to hold my own, (when he allowed me to speak, just kept shouting over me) but not everyone would be been able to stand up for themselves, and not everyone would have been able to stay calm and talk calmly still. I suspect if i was a man he wouldnt have tried to argue it. But i’m just a women so he thought he could get away with it? That is how it felt! So what was me trying to discretely discuss my issues turned into the whole place knowing about it. I am 4 months pregnant and honestly it really upset me after it happened. i had to walk out of the restaurant to calm myself down. Making a pregnant women cry… well done! Top marks to the “manager” i Was so upset that he spoke to me like that! I still paid for the rest of mine and my partner’s meals. Which honestly nearly didnt after he spoke to me like that. Never in my life have i experienced an owner/manager of a restaurant arguing with me when i was not happy with the food! I hate complaining at the best of times, no one enjoys it surely. But i refuse to pay for food when i didnt eat it! Unfortunately i am not that rich that i can afford something that i didnt have. Honestly would never step foot in that place again. I dont think anyone who was there to witness it would either. The customers all quite quickly paid up and left after that! I agree with the other bad reviews… who on earth rated them 4 or 5 stars?! "

Menu completo - 15 opzioni

Tutti i prezzi sono stime su Menu.

Thai

Dessert

Indiano

Ali Di Pollo

Maiale

Dolci/Spuntini

Zuppe

Piatti Tailandesi

Riso Fritto

Antipasti

Piatti Di Riso

johnsM1016ZY johnsM1016ZY

Very nice meal. Good food and service. Family run restaurant, authentic food, Thailand. Have I reached 100 characters yet?

Indirizzo

Mostra Mappa

Recensioni

susihorner
susihorner

We had a lovely Valentines meal, food delicious, service prompt and friendly. Highly recommended, we”ll definitely be back


R3330UKamandab
R3330UKamandab

A great Thai, delicious authentic food, really lovely host who is informative about the food and has a great sense of humour, central location just couldn’t fault it lovely experience!


289nealm
289nealm

Great Thai food and super friendly service one of those restaurants we haven’t used before but certainly will again. Beef penang, Thai dim sum, pad Thai couple of stir fries ….all brilliant really enjoyed it Visualizza piatti


2015SJR
2015SJR

I love this place. I’ve been coming for decades and I don’t even live locally anymore. Authentic Thai food. Nice family-run business. And as they say on the menu… “There’s no need to add MSG, when you use fresh herbs and spices.”


TJTravels84
TJTravels84

Brilliant little family-run restaurant serving authentic Thai food. The service was polite and very quick, the food fresh and full of flavour. The owner was very friendly and chatted to us briefly after our meal. If you want a theme restaurant with junk all over the walls go to TGI’s.


M5142GYrichardf
M5142GYrichardf

First time eating here after reading lots of positive reviews, and it didn't disappoint. Satays, wings and dim sum were tasty and nice way to start. Red curry, oyster beef, pandang curry and pad Thai were all delicious and in decent portions. The owner wanted to have a good after, and seemed genuinely interested. A great host who enjoyed a joke or 2! Will definitely be back. Visualizza piatti


Kathie
Kathie

We were visiting Rugby and needed something special for dinner. We looked on trip advisor for peoples suggestions and came up with the Herb and spice. We were not disappointed . Our host welcomed us and despite being extremely busy found us a window seat. It was our first attempt at Thai food but won’t be the last . Delicious food beautifully presented and served by lovely people. Thank you to the owner and staff for a wonderful evening.


Sara
Sara

We just ate here tonight as a send off for my Dad who was visiting, and I reallly feel compelled to review. We were ushered in by a very aggressive and miserable older man who made the whole experience unpleasant. The food was odd. Soup starters were good but the mains ranged from average to terrible. Red Thai beef average. Green Thai fish- horrible. Fish was clearly rotten, very soft and mushy. Barbecue chicken- yuck. Slimy and no flavour. When the man saw that we didn’t eat the food, he gruffly asked what was wrong with it the proceeded to loudly argue with my father. My father had to say please- I don’t want to argue over food in your restaurant. Bill came out at £130 for 3 adults and a c...


ChrissyBayes
ChrissyBayes

The best part of the night was the jokes about how bad the food was in all honesty! Satay chicken was chewy and all the main meals were tasteless, photos of two separate meals which tasted identical (of nothing) I mentioned to a waitress i wasnt happy with my main… her reply was “okay” took my plate and walked off. When it came to paying i went over to the counter and quietly said to the owner i would like to pay please however i have not eaten my main, i did not enjoy it, it wasn’t very nice” he absolutely hit the roof, awful temper on him. He said “you cant do that its not fair”, “you should have chosen something you like” (pad thai noodles with chicken i chose, something i would 100% have... Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Kebab Assapora i nostri deliziosi kebab, sapientemente grigliati e pieni di gusto. Scegli tra una varietà di carni e spezie vibranti, serviti con contorni freschi. Perfetti per un pasto soddisfacente e saporito. Visualizza piatti
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!

Servizi

  • Takeout
  • Seating
  • Piatti
  • Delivery
  • Menu
  • Cash Only

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"Visited this place for the first time last night and have to say the service was really really poor from the second we walked through the door. Our table was booked for 7.45pm we didn’t get seated till 8.20pm and when the young girl seated us there was no apologies for waiting and she came across very blunt..the soup starter was lovely but the bread was a let down it was like cake and the bread with that brown sauce on ruins the bread it tasted pretty nasty,my friend liked the bread but said that the sauce ruined it. The bread to me just wasn’t very nice I make home made bread myself and this was pretty poor it tasted nothing like homemade bread. For the main I had a medium rare steak the steak was very raw inside you may aswell have just gave me a cow mooing and only the sides had been touched it was cold in the middle!! and warm on the outside (I ate it as I was so hungry I had been working all day and came straight home dressed and out again) but it had not been cooked properly to how I like it, I felt funny after eating the steak. The service was really poor one lad said to us “have you finished with that” nearly everybody spoke so lazy there was no professionalism. There was only one person who stood out as I overheard him serve another table and he was very welcoming and professional he was wearing all black and was also working on the bar he had dark blond ish hair and spoke gentle,I hope your paying him well because his manners etc is impeccable and he was very polite to us when he served us upstairs at the bar."