Kitley House And - Piatti

Kitley Estate, PL8 2NW, South Hams, United Kingdom

🛍 Tea, Full, Dining, British

4.1 💬 458 Recensioni

Telefono: +441752881555

Indirizzo: Kitley Estate, PL8 2NW, South Hams, United Kingdom

Città: South Hams

Menu Piatti: 5

Recensioni: 458

Sito Web: https://kitleyhousehotel.com/

"Kitley house is a regular visit for us as we got married here 4 years ago. Our last visit in February this year was outstanding. I am so disappointed that I am not about to write another amazing review. I paid for a room to hold my gender reveal get together with family. A week or so prior I gave our pre orders as requested, however not sure why I was asked to do that when we were constantly asked what had been ordered. It just seemed no one knew what they were doing. The service was very slow, I understand they may not have wanted to rush us but you still expect to be asked if everything was ok and if we were ready for our mains etc. No one was particularly attentive and the food was just placed down each time and we wernt asked if we enjoyed it. I’ve had better service in a pub. Not what I expect from Kitley. Really disappointed and my family felt the same. Thought the service lacked. Real shame. I also mentioned when I booked weeks in advance that one family member was gluten intolerant to which they said they could adapt any of his chosen meals. When his food was placed in front of him he double checked with the waitress if it was gluten free to which her reply was “should be but not sure”. It was all very odd. He was then told he could only have the sorbet for dessert. We then suggested how they could adapt the panacotta to be gluten free. I just thought perhaps this would have been something they would have been familiar with. Didn’t seem anyone really cared enough. What more can I say other than what a complete shame."

Menu completo - 5 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Frutti Di Mare

Maiale

Piatti Di Pesce

Oldblogger Oldblogger

Lovely meal with friend whose birthday it was. We both had starters and main But added a dessert. All served immaculately with a smile.

Indirizzo

Mostra Mappa

Recensioni

User
User

We held an event for 50 people at this restaurant, and it was perfect. The staff were amazing and incredibly helpful, and the venue was just right. We will definitely be coming back often!


Kieran
Kieran

Brilliant 5 star service and food. Kitley house is a lovely place to dine with sublime scenary and a splendid atmosphere, a lovely feature of kiltey house wich really made it special for me was the piano playing it was so majestic.


User
User

A big family spanning three generations gathered for Christmas lunch on Christmas Eve at this restaurant. The food was excellent and the service was very friendly and attentive. Despite a mistake with the bill, it was quickly noticed by both the staff and our group, and resolved in a pleasant manner. I highly recommend trying their Sunday lunch, as it is definitely worth it. Visualizza piatti


Jackson
Jackson

The restaurant is decent, but it feels like a once prestigious establishment that has fallen on hard times. My room seems neglected, located in the attic with a tired bathroom and rotting window frames. The absence of WiFi is a major inconvenience for a business traveler like myself, making me hesitant to come back in the future. Despite these drawbacks, the restaurant is situated in a lovely countryside setting.


Karen
Karen

It was our parents 50th golden wedding anniversary and we had exclusive use of the Regency room. We were allowed to decorate the room. The lady looking after us was very helpful. there was 18 of us and we were having a mix of afternoon tea and cream teas. Everything was lovely. The scones came out warm there was a good selection and plenty to eat, what was leftover was boxed up for us to take away. I would definitely recommend Kitley house for a celebratory afternoon tea


wafKent
wafKent

Our Plymouth family arranged and took us to Kitley House a first for us they chose very well. We were very well looked after from beginning to end and as there were a dozen or so of us they put us in a private room which was a nice touch. 3 courses and a glass of bubbly for £25 was great for me food was all hot and plentiful, well cooked and decently presented I really did think it was superb value for money and the service was exemplary. I seriously recommend it its a beautiful building within parklands overlooking the river a real good find for us! Looking forward to a return visit. Visualizza piatti


Nicholas
Nicholas

Myself and 3 family members attended the Christmas Day lunch in 2019. We were very warmly welcomed by friendly staff and presented with a glass of champagne. There was a real coal fire burning in the entrance hall with a pianist playing in the background. After savouring the wonderfull ambience of the house we were ushered into the old library dining area. Tables were beautifully arranged with linen and personalised menu with complimentary chocolate selection and crackers. We enjoyed Avery impressive neal which was preceded by horsdoeuvres. The staff were lovely and nothing was too much trouble. Kitley is on the up. I rated this as the best Christmas Day lunch experience I have ever had. My...


User
User

What a beauty-hidden away down a 1 mile access road this superb hotel is a lovely gem . We were there for the Diamond celebration of parents wedding anniversary and so glad that they chose this place. Reception was excellent and staff more than helpful. Service and food were top notch. Btw, house wine was a cheeky little number that shouldn’t be overlooked (both the red and the white). The grounds of the hotel are extensive and absolutely stunning views from our bedroom-the bedroom was adequate but for the time you spend in it. The bath towels were very large and fluffy and a good range of toiletries if you’ve not got your own. Breakfast was a generous portion and absolutely fabulous. We’d s...


Elizabeth
Elizabeth

Kitley house is a regular visit for us as we got married here 4 years ago. Our last visit in February this year was outstanding. I am so disappointed that I am not about to write another amazing review. I paid for a room to hold my gender reveal get together with family. A week or so prior I gave our pre orders as requested, however not sure why I was asked to do that when we were constantly asked what had been ordered. It just seemed no one knew what they were doing. The service was very slow, I understand they may not have wanted to rush us but you still expect to be asked if everything was ok and if we were ready for our mains etc. No one was particularly attentive and the food was just p... Visualizza piatti

Categorie

  • Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
  • Full Assapora una deliziosa gamma di sapori autentici con il nostro menu accuratamente selezionato. Concediti una varietà di piatti, perfettamente realizzati, che offrono qualcosa per ogni palato. Visualizza piatti
  • Dining Goditi un'esperienza culinaria diversificata con una varietà di piatti deliziosi realizzati con i migliori ingredienti, in grado di soddisfare i palati classici e avventurosi, in un'atmosfera calda e accogliente.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Reservations
  • Menu
  • Parking Area

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"The positive is that the food is good. But the negative is the service time and the attitude of the staff. We were seated and had our order taken after 20 minutes. A little slow but it was a busy Saturday evening so understandable. Starters came promptly and were eaten. We then got ignored by every passing member of staff for at least 50 minutes. Quite the skill! Once there was a break in our conversation and I realised how long it had been, I stood up to intercept a waitress and asked “are our mains on the way, please?” Our ticket was checked by her at the kitchen hatch and we were told “yes”. At this point our starter plates were cleared after they had sat on the table for at least 35 minutes. Our mains then took another 25 minutes to get to us, so I suspect that being told they were on their way was a lie. To be clear: we were given our mains 1hr 20 mins after placing our order. I complained to a waitress who sent over a manager. The manager asked if we’d had starters (yes, we had) and said that it was our fault our main was so late as we’d had a first course. How insulting!!! Blaming the customer for their bad service. Disgusting. When I said it was still far too long to wait between courses she then changed tack and said the kitchen was “really really busy” well, they weren’t busy cooking our food now were they?! And despite the place being full when we arrived, by this point of the night over half the tables were empty. There were 3 tickets on the pass along with ours and tables were 2 4 people (no large groups) so I feel that was also another lie to get out of it. What a shocking way to treat customers! My advice to you is: if you want your food served in a timely manner, either take the advice of the manager and don’t order a starter, or, be sure to communicate with waitstaff once your first course is finished and ask for your main to be cooked and served promptly. (Note: food also sat under the heat lamps for long lengths of time as staff stood socialising with one another behind the bar rather than serve customers) I hope this advice is of use as I would have appreciated it ahead of my visit! Good luck. [Reading other reviews, ours is not the only experience of slow service and seeing staff chat to one another rather than deal with the customers paying their wages. Would be interested to receive a reply to this review]"