Kingston upon Hull, City of Kingston upon Hull, City of

Kingston upon Hull, conosciuta per la sua ricca storia marittima, offre piatti tradizionali come le frittelle di Hull e il pesce e patatine ricoperto di spezie, che riflettono la sua eredità costiera e i sapori locali.

Level Cafe Grill

Level Cafe Grill

160 Newland Avenue, HU5 2NN, Kingston upon Hull, City of, United Kingdom

Pasta • Pizza • Steak • Italian


"Decided to go for a nice lunch out as weather was nice, walked into restaurant which was freezing (colder than what it was out side), we were seated directly in front of the open door and the draft was so cold. I asked for the door to be shut, I was told they can’t shut the door and we were told to move to the table behind, which was still in line with the door, defeating the object of moving. I asked to sit in the corner of the restaurant and was told no as it had to be a table of 2 we were seated at. I asked another member of staff to shut the door and they said no because it is too hot for the members of staff who were “running” around, even though it was really quiet. I explained that i don’t want to eat in a freezing cold restaurant that’s drafty as my food will get cold. I was told to put my jacket on by a member of staff, which had an extremely rude tone to it , and also why would I want to sit and eat a meal with my jacket on? She said if we don’t want to be cold, we can go eat elsewhere and gave us 5 minutes decide whether we wanted to order food. By the time They brought our drinks over, we said we were going to leave, they asked us to pay for our drinks that we hadn’t touched, we declined due to the staff failing to accommodate to us and being rude. The fact they would rather us leave than simply close the door or move us to a different table is disgusting and I felt that because I am a young person, they felt like they could belittle me. This is a real shame as the food and drinks here are really nice, but I’m not going to give my money to a restaurant who only accommodate to their staffs needs and not the customers. They could’ve easily shut the door or moved us out of line with the door, absolutely ridiculous and awful service."

The Sailmakers Pub And

The Sailmakers Pub And

St Andrews Quay, HU3 4SA, Kingston upon Hull, City of, United Kingdom

Pub • Pubs • Full • Steak


"We’ve been coming to sailmakers every week for a good year now but the last 3/4 times we hav eaten the steak skillets have been really bad the portions are just enough to feed a child our most recent visit 02/02/2024 we ordered a skillet it didn’t come sizzling like it should the food was cold I asked 3 times for peppercorn sauce which I’d paid for separately ! By the time it did my husband had finished his meal who also said his meal was cold and very small but ate it anyway as he was soo hungry . I complained to the waitress I’ll get you some more chips ? I explained I’d still not received my peppercorn sauce either she was gone ages in the meantime my food was even colder . She brought 2 bowls of hot chips out peppercorn sauce I said the rest of my food is cold my husband has eaten his she said you can still eat the chips I told her I want a refund I’m not paying for a child’s portion of food that is stone cold she said ok I’ll will have to take your meal away so she did and offered a free pudding ? Which I declined This will be the last time I eat in at the sailmakers !!! don’t know if they have a new chef and been told to cut back on portions 11 cold chips an 8oz Luke warm rump as big as the palm of my hand With a table spoon of peas half of tomatoe doesn’t even fill the skillet the plate just looks empty good job we ordered extras 4 pieces of scampi 5 onion rings what a insult"

Zizzi Hull

Zizzi Hull

Unit 50A St. Stephens 110 Ferensway, HU2 8LN, Kingston upon Hull, City of, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"I usually don't write reviews, but I felt compelled to share my experience tonight. The restaurant was not even half full, yet the mistreatment we faced was inexcusable. What should have been a pleasant family dinner turned into a complete disaster. We regretted coming here and we will never be back. If you enjoy being served by rude waitresses and having your meal ruined, then this is the place for you! Despite requesting all our food to come out together, it arrived sporadically, leaving the kids frustrated. We asked for sauces that never arrived, and when we complained, we were accused of lying. Our drink orders were mixed up, and despite asking multiple times, they never came. Our table was never cleared throughout our ordeal. Additionally, one of our party members got burnt when using the mother and baby changing unit due to scalding hot water coming out of the tap with no warning signs. The waiter dismissed our concerns until we showed her the injury. The waitresses we dealt with were incredibly rude and unprofessional, even pretending to be the manager. We were provided with a form to fill out for the injury, but were left waiting for over 20 minutes with no resolution in sight. Our plans to go to the cinema were ruined, and the kids were left disappointed. We were appalled by the lack of customer service and will not be returning. Overall, a horrific experience that could have been easily avoided with a simple apology."