Telefono: +441430873426
Indirizzo: York Road, YO43 3PN, East Riding of Yorkshire, United Kingdom
Città: East Riding of Yorkshire
Piatti: 5
Recensioni: 702
"Frequently visit the restaurant but every visit over the last few months has got worse each time. Kept giving the place another chance as either it was convenient to meet friends there or thought maybe they were just having an off day but it seems its every time now. Today finally made me realise just how bad its got. Went for Sunday lunch and it was absolutely terrible! Requested some horse radish sauce as we were having beef when paying for the meal. The waiter brought out a bowl of veg which all looked like it had been warmed up from last week it was so dry and old looking. The Brocoli was grey in places! Hospital food looks better. That was sat there going cold whilst we waited for the rest of the meal to be brought out. Finally they brought the plates of meat out with the Yorkshire pudding and roast potatoes. There was 2 small slices of meat on two of the plates, I've had child portions before there with more meat. The third plate had a bit more meat but not a good amount like they used to serve. The roast potatoes were rock hard! Everything lukewarm!! Horse radish sauce didn't appear so after a few minutes I went back to the till and asked again for some. Went back to the table and started to eat some of the meal because it was just about stone cold by this point. After eating half the meal, still no sign of the horse radish sauce so made another trip to the till to ask for a 3rd time for it. There was a woman sorting orders, long hair in a pony tail, I think she could be the restaurant supervisor or something. I said how disappointed we were with the meal and the reasons why and she just shrugged her shoulders and said oh sorry about that and turned away. Rude!! No customer service skills at all. They can't even say it was because they were busy because I've never seen the place so empty on a Sunday could be due to the football being on or maybe a lot of people are now stopping going because the quality is becoming so poor but expensive because they seem to constantly increase their prices but the quality of food and service decreases every time! So very disappointing as it used to be nice."
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