Le Mas d'Artigny & Spa

Chemin des Salettes, 06570 St-Paul-de-Vence, France, 06480, La Colle-sur-Loup

🛍 Cafés, Pizza, Européen, Français

3.9 💬 10 Recensioni

Telefono: +33493328454

Indirizzo: Chemin des Salettes, 06570 St-Paul-de-Vence, France, 06480, La Colle-sur-Loup

Città: La Colle-sur-Loup

Piatti: 6

Recensioni: 10

Sito Web: http://www.mas-artigny.com/

"Although we don't live far from this hotel, we decided on two days away to relax as the setting looked superb, and we had a superb restaurant booked for the night of my Husbands birthday. On arrival we found the receptionist to be polite, and she took took us to the room herself.We had booked a suite, and as soon as we saw the room it was a surprise. Although the room was large and had great views. It was very outdated, and not well kept. Stained carpets, stained bedcover (yuck) missing lightbulbs, half filled mini bar, old furniture. The bathroom was nicely tiled and large, but broken tap fittings and rust around the taps. Only two mini bottles of shampoo, and one usual tiny soap, and shower cap, first time in a 4 star hotel, with such a minimum of products. A small note also to say, no tea and coffee making facilities, again a first.Now we have stayed in some hotels, that have old furniture, and furnishings, but manage to retain their old world charm, not here. The Mas d'artigny just felt unloved and uncared for and run down. The heating control was outside the bedroom, so needed to be adjusted there, and as other people mentioned the key was a nightmare.The Wifi was absolutely terrible, lucky if you could open a simple e mail, without attachments (and same in all areas in the hotel and grounds that we tried) We had been told that their was a heated pool, in one of the villas attached to the hotel, so we walked over there. It was very grubby, with ashtrays not emptied for quite a few days if not longer, and again generally not clean. Needless to say we didn't swim!We ordered room service the first evening. I ordered a Cheeseburger, and very clearly stated very well cooked. When our food arrived, I asked the waiter, if I could perhaps check to see if it was cooked enough (due to a medical reason) He said yes yes its very well cooked and he replied he was to busy (of course I speak French) There seemed to be only 3 rooms reserved that night. On checking my cheeseburger, I found pieces of what looked like roast beef offcuts (they later tried to claim it was filet steak, which was rubbish as my Husband is a well know French chef and I am a cook/chef) Their were blood red thick pieces, and thin small pieces, no cheese, just some sauce and salads. My husbands salad though was fine, as was the other dishes.Breakfast with the same waiter, was simple, his attitude wasn't great. There were 3 tables laid , two clean, one used. There was two each of mini strawberry jam/apricots/butter. He was quite abrupt in asking what we wanted, as no buffet (to be expected with so few guest) Coffee arrived tepid, he forgot the milk my husband asked for, Orange juice wasn't fresh and croissants likely cooked from frozen and overcooked! No offer of anything else, not that we asked or wanted.The table that needed cleaning near us, was cleaned while we was eating (even though we waited 10 minutes for breakfast to arrive. Hardly difficult to give good service with only one table to serve. My paper serviette on our table was also dirty!The night before we had left our room service tray outside the door as another guest, the dirty tray stayed there until well into the afternoon!We used the Spa facilities which were very nice,relaxing, and clean, but as the payment and reservation is separate to the hotel, I believe it shouldn't affect my negative review.The next morning we had a new server who was very professional, called Daniel I think, (he wore glasses) All tables were nicely laid, clean, honey as well as jams, rapid service (and milk) he also asked us what would give us pleasure to eat, superb service.I have tried to be fair in this review, and I do appreciate it is not the fault of the people working for unkept hotels as to their condition. It must be demoralising, to work there. All in all a hotel that feels abandoned by the owner."

Menu - 6 opzioni

Tutti i prezzi sono stime.

Лила Лила

Great Food, Great Service, Great Atmosphere. Very quiet terrace with Amazing Sea View. Great time yesterday night!

Indirizzo

Mostra Mappa

Recensioni

John
John

Although the waiter was quick to bring us the menu, we waited fifteen minutes for him to take the order. The food was no more than okay compared to the prize.


Jayde
Jayde

beautiful surroundings, - gardens, swimming pool etc for the guests of the hotel. Very peaceful. I was here for a birthday lunch.Superb, everything from drinks to the buffet was memorable in a good way.


Lacy
Lacy

Nice setting and view, very limited choice of dishes after 1pm....waiter a bit rude and snappy. Very far away from St Paul de Vence, wouldn't want to stay there though. The room we visited was very big with a private pool but outdated.


Dianna
Dianna

In lovely suroundings you can enjoy nature. Breakfast on the terrace. Dinner outside. The staff is very friendely and helpfull.Depending on your budget you can have your own swimming poolIn front of your room. You do have to make reservations in summer. You will certainly remember your stay.


Adriana
Adriana

green as far as u can see, top view of the area, very quiet;stay here and visit all the "in" cities of the provence & côte d'Azurfew mile away, easy day trips to Grasse, Cagnes sur Mer, Nice etc and even to Italy for lunch and back.very helpful and efficient staff .its well hidden u'll need gps to get there


Adriana
Adriana

Le Mas d'Artigny is perhaps not the most modern of hotel spas, and could use a little renovation. However, it has some things going for it: a very helpful, pleasant and friendly staff; really good food; a great view of the surrounding terrain; tranquility; large rooms and proximity to St. Paul. The facility is a little difficult to find, however, especially at night, and GPS systems do not always work well in the area.


Madeline
Madeline

Booked this restaurant as we were planning on being in St Paul de Vence on my birthday and reading other reviews, it appeared to be a good choice. The setting is good, nice backdrop, and very serene. Service was ok, nothing special, but the menu looked interesting - when the food arrived, what can I say, it just wasn't interesting in fact it was all rather average/boring - I had chicken (granted not the most interesting dish), but was served with a bland tomato gnocchi, the rest of my group had salmon fillet, and a seafood pasta dish - sorry I want to like the place, but I won't be rushing back, on leaving the hotel, it looks rather dated and need of a refurb.


Stefania
Stefania

A few years back, we stayed at Le Mas d'Artigny...and still talk about it.This was the most service-oriented and relaxing hotel we have ever stayed at. We are from the U.S. and this was a world different than what we had anticipated for the south of France.Our room had a balcony with a view of the Mediterranean and all of the grounds and pool; the location was exceptional (close to St. Paul de Vence and Vence, two walled cities that we visited numerous times in our stay) and it was close to Nice and a reasonable drive to St. Tropez, Cannes and Monaco all of which we visited during our time there.But again, the meals at Le Mas and the accompanying service was excellent. We would do it all ove...


Rylan
Rylan

Although we don't live far from this hotel, we decided on two days away to relax as the setting looked superb, and we had a superb restaurant booked for the night of my Husbands birthday. On arrival we found the receptionist to be polite, and she took took us to the room herself.We had booked a suite, and as soon as we saw the room it was a surprise. Although the room was large and had great views. It was very outdated, and not well kept. Stained carpets, stained bedcover (yuck) missing lightbulbs, half filled mini bar, old furniture. The bathroom was nicely tiled and large, but broken tap fittings and rust around the taps. Only two mini bottles of shampoo, and one usual tiny soap, and showe...

Categorie

  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Européen
  • Français La cucina classica francese che mette in mostra un'eleganza senza tempo, il nostro menu offre piatti ricchi e saporiti realizzati con tecniche tradizionali e ingredienti stagionali, promettendo un'esperienza culinaria indimenticabile. Bon appétit!

Servizi

  • Sièges
  • Serveurs
  • Réservations
  • Réunions D'affaires

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Le Grimaldi

Le Grimaldi

6 Place du Chateau, 06800 Cagnes-sur-Mer, France

Café • Steak • Français • Européen


"**Intro**Before I start this review I want to explain that the menu for tonight was fixed due to a jazz event outside the restaurant. So all you could choose from was 1 of 3 dishes of a starter, main course and desert (3 dishes of 9). With so few options the results bound to be good when you can focus and do a few dishes really well. Our company had a table for 7.**Time management**We got there at 20.30 just before the jazz band started playing outside. Drinks took 15 minutes to serve and after that an additional 30 minutes for starters.After 50 additional minutes the main course was served. The deserts was served after the jazz bands session had ended at around 22.30.In terms of speedy service I would call this a disaster. Although one waiter understood that we had been waiting for almost 50 minutes she had a poor explanation for the delay "A lot of the guests wanted their deserts served but your food is coming up in five minutes."This is a great way of kindly explaining how much of a non-priority we were. 1 of 5**Food**When it comes to the food I would love to say that it was worth the wait, but it wasn't.Starter: Duck liver with caramelized apple with some kind of crushed nuts.The good: Caramelized apple and crushed nuts was very tasty. 3 of 5. The bad: Duck liver had a spoungy texture and tasted very little to nothing. A bit of salt would probably save the taste and I could have given it a decent 3,5-4 maybe.Main Course: Fish in tomato sauce with ruccola.The good: At least the fish was fresh.The bad: This was nothing worth remembering. I feel so sad that a fine file of fish got served on such a poor plate with a tomato sauce and a 1/2 cup of ruccola. I mean come on, a student on a tight budget could make a better tasting fish while trying to nuke it with spices, herbs or even ketchup. No chef-effort whatsoever. Also, where was the salt? Use of fresh fish was the only positive thing. 2 of 5Desert: Fromage with Nutella and some kind of nuts crushed with pop rocks. The good: Fromage tasty and didn't end the night in total failiure.The bad: The melted chocolate was not actual Nutella. Maybe some generic brand? Also the pop rocks would be more of a success on a childs desert. 3 of 5**Service**The waiters had a busy evening hopefully trying to make their best but I am sad that all waiters had their sight fixed on everything else except their guests. Since we had been ignored and had our expected 80-90 minute restaurant visit being delayed to approx. 150 minutes I can not say that I am satisfied with the service. After each dish being served non of the waiters returned and asked how the food tasted. Not even after clearing the table after each dish or when we asked to pay the bill. 1 of 5**Summary**I suggest the restaurant would improve the following:1. Whip the waiters to communicate with the guests. "How is the food tasting/Are you all satisfied/Care for some more wine?"2. Don't have a guy trying to be a sommelier when he even can not divide a bottle of wine equally. Just don't. 3. When explaining a time delay don't explain what you were doing instead. Explain what you can do for us to make up for it. Just a simple I'm sorry would do just fine if you lack mandate to offer a fruitplate or whatever.4. When the bill is being asked for don't walk away and start clearing the table for other guets.5. Fire the chef. Main reason for not succeding in executing only 9 dishes in an evening with brilliance. There is nothing to salvage here.This restaurant might have potential on any other night since previous ratings was what got us to book a table here tonight. Hopefully this is an one time fail for the restaurant. Food was not bad, just tasteless and the waiters succeded in making the evening a boring one. Sorry but I won't visit this place once again.Salute."