Telefono: +441474834967
Indirizzo: New Barn Road, Dartford, United Kingdom, DA13 9PU
Città: Dartford
Menu Piatti: 6
Recensioni: 1372
"Having arrived home from holiday abroad we thought we would re-visit a pub for lunch we hadn’t been to for a while and make the most of our time off before going back to work. BIG MISTAKE. Overseas not only do you get a warm sun but also a warm welcome, table service and great food at decent prices. When we arrived we ordered drinks a pint and a glass of wine for £12 something! and told that the tills were not open so they could only take cards. No deal breaker but a bit annoying. We asked for a menu and were told where they were and advised to order at the bar with a table number when ready. I get that this is the British way but it’s rubbish. Tell diners to sit and you’ll be over in a moment to take their order – it’s 2023 and times are hard to these places should be upping their game to look after and retain customers. We chose the fish and chips £17.50! and a “Applewood cheese apple chutney” sandwich £8 . Sounds lovely, I thought. The better half went to the bar to order we were sitting outside enjoying the sunshine and I asked that if there was a choice i’d prefer crusty white doorstop bread or French stick but ok with a decent granary. After all this was “Applewood cheese apple chutney”. The ale I ordered was very cloudy but I couldn’t bothered to moan – I was still on holiday and in a good mood. The wine was apparently quite nice but the price was on par of a half litre of the decent local wine we’d just returned from. The food arrived in a good time but without cutlery, but we were told where it was before the young lady used her initiative and said she would bring us some. At last some kind of “service”! Now to the food. The fish and chips certainly looked impressive. Very large fish and decent looking ships. Thankfully the slimmer end of the fish was good. However, with the thicker parts the batter was undercooked so doughy and the fish a bit watery. Not what you would expect for £17.50. However, this was trumped by the cheese sandwich that came up on a small plate and consisted of two thin slices of supermarket sliced bread cut into quarters with a filling of grated cheese and some gloopy stuff. It did have a few green leaves on the side, to be fair. But for eight quid I and I think most would have expected more. I’m not usually shy of complaining when it’s due but didn’t want to cause trouble for the young girl serving and thought I would contact the company directly. I emailed the Director of Pubs at Shepherd Neame to complain instead and provided a photo of the very offending cheese sandwich. In his reply Director of Pubs who, apprently, i can't name but will know who he is did “wholeheartedly agree” and said it was “well below” their standards. An offer of a meal voucher was offered and, having enjoyed days and nights there before and believing in second chances, accepted the offer. That was on 25th May. Over a month later I am yet to hear anything. Whilst I am happy to give a second chance to a place that makes the effort and genuinely wants to offer an apology and welcome customers back, I think my business here is done. At a time when many businesses are struggling places like this should be going that extra mile to ensure everything is tip top or more so. And when they get something wrong they should be putting it right. Quickly. With so many pubs closing at a fast rate it’s a shame that the Manor Farm Barn is still open when so many other, better places have been forced to close."
Menu completo - 6 opzioni
Tutti i prezzi sono stime su Menu.
Indiano
Piatti Di Pesce
Pescare
Fish & Chips: Pesce pastellato leggero e croccante servito con patatine dorate e salsa tartara.
Dessert
Torta Di Mele
Torta di mele classica con crosta friabile e ripieno di mele speziate cotte alla perfezione.
Antipasti
Anelli Di Cipolla Piatti
Anelli di cipolla croccanti e dorati, fritti al punto giusto, serviti con una deliziosa salsa di accompagnamento.
Pasta
the
Fantastic food, lovely atmosphere. Alicia was great thank you. Gentleman recommended great beer with the meal.
Indirizzo
Recensioni
438andrewj
There was a party of 20 to celebrate a 60th birthday Went to the bar first, very disappointed with the choice of ales on offer, there was only one on the pump,Spitfire, and it didn’t taste nice at all so i opted for a bottle...
V8424MMcarolj
We arrived without a booking, and with a voucher for a free meal from Shepherd Neame for my husband's birthday which was on his phone. We were given a table by Laura who also helped us to access the voucher code on the phone as...
Nanotrout98
Popped in tonight after coming across the restaurant on google when looking for somewhere dog friendly. Arrived and the first thing we noticed was the cute dog area with water and little treats for your dogs. This is such a sweet touch and really shows... Visualizza piatti
Louise
I used to eat here fairly often but I won’t be returning, they seem to have over stretched their chef! The food took an age (over 50 mins) to arrive despite having booked a table for late afternoon 4.30. The food arrived very slowly with those served first finishing their meal before the last meal was served there were 10 of us. 4 of the meals were sent back, raw pastry on the base of the chicken pie, medium rare steak that was more than well done, cold grilled halloumi cheese which was like rubber, over cooked burgers that could have been used as hockey pucks. Things were missing from meals, requests to have no salad were ignored. Fish and chips and fish cakes were good. Not sure how a sogg...
188gwenh
We had not returned to this restaurant for sometime and decided to call in on return from a trip. We arrived just after 6pm and while there were quite a few people drinking outside we were the only ones eating. Our drinks arrived quickly and we ordered our meals. After 40 mins we asked where they were and was told that they were just being plated. When the meals arrive, one being fish and chips, we were not impressed by the presentation. It seemed as if the food had been thrown on the plate. However, the taste was ok and one of us ordered a dessert. The young lady serving us was very good and she said we could have a free dessert as we had been kept waiting so long. When the cheesecake arriv...
JB93012
I don't know what has happened to this place. We used to eat here regularly as we live nearby. However, since they updated their menu, we have been back twice and both times were a disaster. The first time, our food took a very long time to arrive. We thought it was just a bad day, but we were still disappointed. Today, we returned and after 55 minutes of waiting, we still had not received our two drinks, two sandwiches, and chips. I had to ask the staff about our order, but they didn't seem busy or overwhelmed. It was ridiculous. When I mentioned the long wait to the girl at the bar, she seemed uncomfortable but didn't apologize. When our food finally arrived, it was surprising how long it... Visualizza piatti
Nut
Great for a family or party of 10 ish. Our table was near the kitchen, we were on 108. But it was fine, the position was fine. It didn 't stop us having a great time, our waitress was so helpful, polite and very good with our young grandchildren. She even asked them the meal choices. Which I thought was excellent, even if they needed a bit of help from the adults. She was a busy young lady, but always very professional. The food was lovely, glad I chose the smaller fish and chips though as the larger portion though wonderful looking and not doubt tasting brilliant would have been too much. The other choices in our party were just as good, everyone including the younger members said their foo...
Jat
I visited on the 7th of April at 12pm for lunch with my wife and 2 year old child. We ordered our food and it took 1hour 30minutes to arrive. At this time I had rejected the food as my family and I had other engagements that we were now late for. I then requested a refund and they didnt offer this back in full, although we had been waiting 1hr 30minutes. I was expecting a full refund as Manor Farm Barn didnt provide a basic level of service. My time was wasted, I was late to a gathering I had planned with family for Easter, my 2 year old was extremely unsettled and 38 week pregnant wife was also left waiting after sitting there for an hour and a half. I then emailed customer services on the...
JBroadsword
Having arrived home from holiday abroad we thought we would re-visit a pub for lunch we hadn’t been to for a while and make the most of our time off before going back to work. BIG MISTAKE. Overseas not only do you get a warm sun but also a warm welcome, table service and great food at decent prices. When we arrived we ordered drinks a pint and a glass of wine for £12 something! and told that the tills were not open so they could only take cards. No deal breaker but a bit annoying. We asked for a menu and were told where they were and advised to order at the bar with a table number when ready. I get that this is the British way but it’s rubbish. Tell diners to sit and you’ll be over in a mome... Visualizza piatti
Categorie
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Meat Assapora i ricchi sapori delle carni preparate con maestria, dalle succose bistecche e il delizioso pollo arrosto, alle tenere costine e ai sostanziosi piatti di agnello. Ogni scelta promette un'esperienza soddisfacente e deliziosa per gli amanti della carne.
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Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria. Visualizza piatti
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Cheese Una selezione curata di formaggi artigianali da tutto il mondo, con sapori e consistenze diverse che deliziano il palato. Perfetti da condividere o gustare singolarmente con gli accompagnamenti ideali.
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Chicken Scopri una varietà di deliziosi piatti di pollo, sapientemente conditi e cucinati alla perfezione. Il nostro menu offre tutto, dai classici preferiti a nuove creazioni innovative, sicure di soddisfare ogni palato.
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