Telefono: +441925576576
Indirizzo: United Kingdom, WA1 1EE, Warrington
Città: Warrington
Piatti: 5
Recensioni: 3733
"Beyond poor. Booked a table, arrived at said time and the restaurant was half full so no issues there. Was sat down and told we would be Brough menus. Waited ten minutes and a waitress came to take our order...we said we hadn't even had a menu yet! She grabbed menus, we chose quickly and ordered quickly. The waitress said she was flustered and very busy but did not allude to any abnormal wait times. We ordered a bottle of wine which was delivered promptly, but with no ice bucket or similar to keep it cool whilst we drank it over time. It was also advertised as barefoot but we were delivered a different brand with no reason or apology and it did taste cheaper. After waiting half an hour we noticed the waitress apologising to another table which was near us. We then went to ask how long food would be and we're told it would be another 40-50 minutes! On top of the 30 we had already waited. At no point had anyone come to our table to tell us this or apologise for the delays. We were travelling by train and the extra time would have meant eating in a rush and missing the last train so paid for the wine and left without food. Additionally during our visit I used the bathroom which is in an appalling state. Parts of the sink unit were hanging on. 2 of the 4 toilet cubicles don't shut or don't lock and one was blocked and overflowing. The 4th one was OK but cleanliness was poor. Considering this was around 8.30pm and the place wasn't busy it's clearly not just happened that night. I understand that places are short staffed due to covid isolations. But don't take bookings, or tell people that there is a very long wait on food, or offer apologies and complimentary drinks etc."
Tutti i prezzi sono stime.