Telefono: +442086887125
Indirizzo: 202 London Road, CR0 2TE, Croydon, United Kingdom
Città: Croydon
Piatti: 8
Recensioni: 3975
"I have been ordering food with them from last 4 years. friendly staff until one staff got rude over the phone for me asking him to change toppings .. there has been number of times where they have not followed instructions where you ask them to put desired topping but they will end up forgetting it and since you have waited for almost and hour extremely hungry you tend to eat and ignore.. many times i have witnessed pizza was burned underneath and went back to get it changed once guy gave me someone else onion ring instead of potato wages and i had to go all the way back to store.. well this time, i so tired and wanted to order pizza guy over the phone Sajan didn't sound pleasant and was patience told him to change two toppings and he kept saying tell me what topping you want ... but didn't want to listen to what i wanted to remove as i had bad experiences on number of occasions where they still ending up putting what i asked to remove.. i asked him many times to listen but he insisted to just tell him what topping i want that put me off and i told him let me come to speak to you in store and asked him his name he completely ignore my question and hanged the phone aggressively. i went to restaurant this guy did't want accept that he gave me bad customer service and he got joined with his colleague Arora who did't sound interested to listen to my complaint instead wanted to get rid of my by taking my order ..did't listen to me and kept telling me that he knows what i am trying to say.. eventually he told me lets take order and i will deliver as other guy didn't want to deliver anything below £13 now order came up to £10 and now they didn't want to deliver for that price.... this is really bad customer service where guy doen't listen to you when you come to store they team up to protect their fault and not giving customer appreciation for coming in and making complaint for what they can improve their customer service.. so they did't want to deliver and i was not happy so i asked both of their names and asked if i can see manager guy Arora did't seem to know where is manager or if they have manager... told me to go and come back as they are very busy... i had to return home hungry without any food.. not going back to them and will stop my family friend to stop spending money on this shop where customers are not cared at all.. so bad so bad so bad.. really disappointed.."
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