Telefono: +441458550236
Indirizzo: Clarks Village, BA16 0BB, Mendip, United Kingdom
Città: Mendip
Piatti: 23
Recensioni: 2803
"I visited whilst on a Christmas trip out supporting a service user. The person lives in a care home where I work. The restaurant setting was lovely with room to walk to seats without disturbing other diners. Would not be as accessible for wheelchair users. The meals were delicious and service perfect. Unfortunately this ended when I came to pay the bill. I had not been informed that the venue was cashless. Payment would only be accepted by card. As the service users I support have learning difficulties they do not have access to bank cards. I explained this to the server who said I would have been told that it was card payment only when I arrived which hadn't been the case. I was able to pay by cash as authorised by the manager but would not be able to have any change. I left feeling very disappointed with Prezzo and will not be returning. The establishment cannot seem themselves as an inclusive dining establishment as there are plenty of service users whom cannot enjoy a meal at their restaurant due to being a cashless setting. It turned an enjoyable experience into an embarrassing one which left us paying more for our meals."
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