Tan Lan Bakery - Piatti

29 High Street, LL32 8BE, Conwy, United Kingdom

🛍 Kebab, Sushi, Pizza, Mexican

4.6 💬 199 Recensioni
Tan Lan Bakery

Telefono: +441492562850,+441492203522

Indirizzo: 29 High Street, LL32 8BE, Conwy, United Kingdom

Città: Conwy

Menu Piatti: 8

Recensioni: 199

"I went today with my daughter who is autistic. My daughter was excited (as most children are when they see cake! So she accidentally tapped the glass.case that the cakes were in. Admittedly it may have been quite hard but my special needs daughter struggles with her own strength. The lady in the shop was very rude which already made me feel awkward. Then I told my daughter she couldn 't have a milkshake, sandwich and cake (way too much sugar/food in one go! So she struggled with my reasoning as many autistic children do. When I ordered the sandwich and a milkshake the lady went into the back to make.the milkshake and then proceeded to come out to say 'excuse me, no shouting inmy shop '! I was shocked and upset that anyone thought they could talk to my daughter this way and no concept that she may have special needs. The customer behind me even said to her child, 'wow don 't you play up or she will say that to you! '. I stood there in shock and paid for my things to which the lady said to my child 'I hope you won 't play up now that your mommy has brought you a milkshake '. This made me feel embarrassed and upset that she thought it was OK to shout at my child and infront of others. Being a parent of an autistic child is hard enough without being made to feel worse by adults who should know better! The sandwich was OK and the milkshakes definitely wasn 't worth the money (tasted like nesquick with a bit of squirty cream and sprinkles on! . Whoever owns this bakery needs to put thier staff on customer service training (especially after reading some of the previous reviews and some training on how to interact with special needs customers. I left the shop and burst into tears as I couldn 't cope with the shock and embarrassment. It would be nice if the owner replied to this review but I very much doubt they will!"

Menu completo - 8 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Contorni

Pane

Dolci & Dessert

Insalate

Panini

Wilson;Mrs Wilson;Mrs

These are fantastic cakes, not cheap but very filling. It was my birthday so I indulged in a very nice cream cake.

Indirizzo

Mostra Mappa

Recensioni

Jane
Jane

Visited after walking the walls, limited selection of sandwiches, we ate tasty toasted ham and cheese. Would revisit.


Karen
Karen

Always used to go in there on the friday before we came back to Rushden, amazing oggies and the best shortbread rounds with jam ever


KathySYY
KathySYY

Couldn't resist when walked by. Had a warmed up pasty. Really good. Would love to try some cakes next time. Nice place. Friendly staff Visualizza piatti


GaryMacclesfield
GaryMacclesfield

The sandwiches and toasties are freshly made and delicious, the staff is very friendly, and the cakes look fantastic too! We will definitely be returning.


Leah
Leah

I'm a very hard to please pastry chef, but this bakery keeps me coming back, always a happy visit. Compliments to the bakers. Delicious cakes and a huge selection. Very covid compliant too. No photos as we ate them immediately


User
User

We always pop in here when visiting relatives. The staff are always friendly. Great variety of cakes, the lemon sensation is mouth watering. We always take a loaf home with us which is always delicious. Would highly recommend a visit to treat yourself. Visualizza piatti


manswa
manswa

We called in to buy a loaf of Barra Brith (something I treat myself to whenever I visit Wales as it reminds me of my childhood! . We were greeted by a very friendly lady who served us and was happy for us to shelter from the rain for a few minutes. Good selection of cakes and savoury items; prices very reasonable. By the way, the Barra Brith was delicious.


Stephanie
Stephanie

I stopped by for a sandwich on my way to a walk along the waterfront. There was a wide selection of tasty sandwich options on soft, delicious rolls. The staff was friendly and helpful. They also had a great variety of cakes at reasonable prices. I tried the peanut butter brownie and it was amazing. I would definitely recommend this charming little shop with Welsh character.


Rachel
Rachel

I went today with my daughter who is autistic. My daughter was excited (as most children are when they see cake! So she accidentally tapped the glass.case that the cakes were in. Admittedly it may have been quite hard but my special needs daughter struggles with her own strength. The lady in the shop was very rude which already made me feel awkward. Then I told my daughter she couldn 't have a milkshake, sandwich and cake (way too much sugar/food in one go! So she struggled with my reasoning as many autistic children do. When I ordered the sandwich and a milkshake the lady went into the back to make.the milkshake and then proceeded to come out to say 'excuse me, no shouting inmy shop '! I wa... Visualizza piatti

Categorie

  • Kebab Assapora i nostri deliziosi kebab, sapientemente grigliati e pieni di gusto. Scegli tra una varietà di carni e spezie vibranti, serviti con contorni freschi. Perfetti per un pasto soddisfacente e saporito.
  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone. Visualizza piatti
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!

Servizi

  • Takeout

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The Olive Grove Deli Cafe

The Olive Grove Deli Cafe

81 Station Road, LL31 9DF, Conwy, United Kingdom

Piatti • Cafés • Pizza • European • Vegetarian


"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"