Telefono: +441229861265
Indirizzo: Main Street, South Lakeland, United Kingdom, LA12 7RB
Città: South Lakeland
Piatti: 8
Recensioni: 503
"I don’t usually write reviews but after my experience with the bake house I felt compelled too. Their customer service is one of the worst in ever experienced. We were NOT greeted when we walked in. I tried to make eye contact a few times with the staff smile, this was not reciprocated. The staff just look you up and down, make minimal effort to make you feel comfortable. It’s such a shame because the food is beautiful but I honestly felt uncomfortable and like I was an outsider. It was awful. It felt like a VERY bitchy atmosphere I honestly felt so uncomfortable. I couldn’t wait to just get out of there. Even at the till I tried to make conversation , was hoping my first impression was a misunderstanding. IT CLEARLY WAS NOT. It’s basic etiquette to be polite and kind. It felt like it was an effort for the staff here they don’t care about their customers. The manager came and took my plate without even asking if I had finished (which was the final straw for me) I was still eating but taking a minute. I felt too uncomfortable to say I wasn’t done so just let her take it! It’s such a shame as I am here every weekend would have liked to have visited regularly. The truth is though customer service is very important to me! As a business owner myself, I would never want my team to behave the way these people do! I wont be giving them my money again."
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