The Burntwood Traditional Family Pub

I would advice people to boycott this place they are totally ripping you off. It was bad enough before covid by charging for your kids to go in play area even though you had just spent over 50 quid on food and drink , I...

Regular visitor with family and friends food is spot on however after spending over £80 on a carvery for 4 adults and 2 kids and when I asked for a spare dish for baby I was told not allowed management rules no feeding off...

Visited Burntwood restaurant for Sunday carvery. I had turkey which was tender, hubby had beef, which looked really overcooked and very dry. The Yorkshire puddings were certainly NOT freshly cooked tasted like cardboard. Riadt potatoes looked anaemic, like they'd been deep fried not roasted... Visualizza piatti

Went for my mums birthday Sunday Carvery, £15.99 each . Turkey was tough so was Beef YPuds rock hard ,frozen sprouts,hard carrots nrly raw ,broccoli and cauliflower cheese could not eat unable to cut them ,Mash potatoes tasted like instant mash with so much pepper in, very poor everyone left it .

We came here for our works Christmas night out on 2nd December and the food and service were appalling. We had pre ordered our food and at 7.30 a lady came to check what we had ordered as somethings on dessert list had changed. All confirmed and off she went. A hour later while other tables were been served coffee we hadn’t had our starters. Our manager spoke to the manager of the restaurant who tried to say because we pre ordered we were the last to be served as we didn’t need to pre order. He was very rude and obnoxious with no apology. Food was not upto the usual Burntwood standards and neither were the staff. This place will not be on our list for our next work gathering

My daughters both enjoyed their food, although one was slightly over peppered but still nice. I had a burger which was nice until I got half way through and the second half was burnt and tasted so. I didn't complain as the chips were good and I had eaten half the burger. I would have expected better for how much it cost. The staff are friendly enough but there feels as though there is something missing. I didn't particularly feel comfortable in my interactions with them. A slight air of arrogance I think. The place is nice and if you have children, the play area is a bonus but I don't think we will return. Also walking on a narrow road with no path to get to the restaurant from the car park... Visualizza piatti

A party of 22 dined here today for my daughter 's 3rd birthday. Definitely won 't be back. Over half of the party 's orders didn 't go through, although we didn 't know this until we enquired. By this point everybody else had started, if not finished, their food. The member of staff dealing with this was professional and efficient. However the food (which was then coming out for the second time) didn 't come out in order. My daughter was served last, despite her food being a very mediocre pizza. Then there was a long wait for puddings with wait staff replying 'someone will bring it out ' when enquiries were made. Very disappointed as the whole party had travelled quite some distance for the...

We have used the Burntwood Bar restaurants for years as well as the gym and wedding facilities and have never been disappointed in the quality of food and service. Having decided to meet a friend on valentines night due to our other halves been at work, I was very disappointed to find that my husband who had driven from Wales to surprise me for dinner for valentines day was rudely told 'you 're not coming in dressed like that ' and sent on his way. He had a pair of hi viz tracksuit bottoms on and a regular jumper and trainers as he 'd just come straight from his site. Granted, probably not the most coordinated look but he was clean and tidy and certainly didn 't warrant such a rude reception...

We booked a Sunday dinner in their restaurant for 2pm today 3rd December. We arrived on time, got our drinks and sat down, within minutes they were taking our order for all 3 courses. I do not like this as I might fancy a different pudding by the time I have had my starter and dinner. The starter was on the table within minutes of ordering it. As soon as I was having my last mouthful of food they were taking my plate, within 5 minutes no more they were fetching our dinner. The servers stand either side of you putting food on your plate, I had to tell them to wait as you wouldn't get anything to eat, a spoon full of potatoes, you have to tell them you want more, you feel like Oliver Twist I a... Visualizza piatti