Telefono: +441227479111
Indirizzo: 1-2 Sun Street, Canterbury, United Kingdom
Città: Canterbury
Menu Piatti: 35
Recensioni: 30
Sito Web: http://drapersarmscanterbury.co.uk/
"We were a party of seven celebrating a special event. We knew Deakins was under new ownership and had heard good things, so we decided to give it a try. At the first order of drinks, we should have taken it as a sign...There were two incorrect drinks. We had about 3 4 rounds throughout the evening and every single round, there was at least one that had to be sent back because it was incorrect. When the starters arrived things definitely looked up! They were all correct and all delicious! But then came the problem...the person we were celebrating ordered a steak cooked Medium. When she cut into it, it was pouring blood and bright read inside. She didn 't want to complain, but the rest of the table insisted she send it back. She did. It came back again a few minutes later and was still bright red inside. It got sent back again. bottom line, it was sent back 3 times and they continued to fire the same piece of meat. By the 4th time, everyone else at the table had finished eating and the steak came back tough completely well done inside I am sure the chef was frustrated at that point so he just cooked it until it was rubber. We requested to see the manager. We were told the 'Manager was too busy to come by, but authorized a 30% discount on the steak '. That was unacceptable and at this point, our celebration had been taken over by a disgust for the poor service and lack of care by the manager. Now, I will say, our poor server was lovely and friendly throughout and we really felt sorry for her since it wasn 't her fault. A manager finally camy by our table after numerous requests. He then threw the server under the bus by denying that he had sent her out with a paltry discount as a service recovery. We were not impressed whatsoever by him or his lack of care to his staff customers. He did eventually remove the steak from the bill. Unfortunately, at this point, the entire experience was overshadowed with a sour note by his lack of care."
Menu completo - 35 opzioni
Tutti i prezzi sono stime su Menu.
Portate Principali
Antipasti
Calamaro
إسكالوب من الحبار الطري مشوي بعناية، يقدم مع صلصة ليمونية عطرية وأعشاب طازجة، مثالي لعشاق المأكولات البحرية.
Dessert
Panini
Frutti Di Mare
Calamari
Calamari fritti serviti con una salsa di accompagnamento piccante e fette di limone.
Pollo
Insalata
Insalata Mista
Insalata mista fresca con lattuga, pomodori, cetrioli e condimenti leggeri.
Course 1
Piatti Di Pesce
Patatine Di Pesce
Fish & Chips: Pesce pastellato leggero e croccante servito con patatine dorate e salsa tartara.
Dinner Accompaniments
Leggera
Carne
Delizie Da Brunch
Insalate
Brunch
Arrosti
Pasta
Contorni
Portata Principale
Bar Menu
User
Lovely food with friendly staff. Limited menu choices compared to previous.
Indirizzo
Recensioni
User
very limited menu and terrible service. OK as cash, but not as a place to eat.
User
Great family sunday lunch, good food, good wine, good atmosphere. Will be coming back.
User
My friends and I had a lovely meal. The food was delicious and the service was excellent. The staff was very friendly. We will definitely return. Visualizza piatti
User
Service has gone downhill it’s a shame, for three of us to eat the bill was incorrect and no one wanted to take responsibility so we ended up paying more
User
We had a wonderful dining experience! We shared a few appetizers, and the dirty fries were amazing. The popcorn squid was also incredible. I can't wait for the main course to arrive!
User
We chose this restaurant based on the menu listed on OpenTable. However, upon arrival, it was evident that the menu bore no resemblance to what was online, and there was no vegan option available. The staff mentioned that OpenTable has not been keeping the menu updated. As a result, we ended up leaving without placing an order. The restaurant was empty, and the staff was apologetic about the situation. Visualizza piatti
User
Food was great, excellent Sunday Roast. Service was unfortunately a bit sketchy we waited for our plates for far too long after our food had arrived, and our sauces arrived when we’d almost finished eating. The quality of the produce and food however overshadowed the general shortcomings of the front of house. This is clearly a kitchen that knows their stuff, and we’ll go again. Not quite as good as Deeson’s, which is opposite, but a very good addition to town.
User
Been open for only 2 weeks but staff clearly aren’t learning fast. They just put the bottles of water and wine on the table, don’t even open them never mind pour them. They also do not inform customers of what’s unavailable before ordering. Calamari over cooked, parsnip soup too spicy, no bread with terrine, burger bap “feels” stale on outside both times I’ve had it but it isn’t stale. Burger meat and garnish is delicious however, as are the chips. Everything very clean. Not sure what door to go in and out, seems they swap between the one opposite Deesons and the one opposite Chocolate Cafe. Extremely surprised to see 10% service added to bill automatically even for tables of 2. It’s apparen...
User
We were a party of seven celebrating a special event. We knew Deakins was under new ownership and had heard good things, so we decided to give it a try. At the first order of drinks, we should have taken it as a sign...There were two incorrect drinks. We had about 3 4 rounds throughout the evening and every single round, there was at least one that had to be sent back because it was incorrect. When the starters arrived things definitely looked up! They were all correct and all delicious! But then came the problem...the person we were celebrating ordered a steak cooked Medium. When she cut into it, it was pouring blood and bright read inside. She didn 't want to complain, but the rest of the... Visualizza piatti
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