Telefono: +441443423125
Indirizzo: Salem Terrace, CF40 2JJ, Rhondda Cynon Taf, United Kingdom
Città: Rhondda Cynon Taf
Piatti: 8
Recensioni: 15461
Sito Web: https://ivorhael.business.site/
"Had gone yesterday. As lovely as the food was, I was more disappointed in the customer service skills shown. On arrival we didn’t know whether we was to sit down or wait for them to show us to our table. Firstly. Our table wasn’t laid. We had to ask for cutlery and when they gave us cutlery they still failed to hand us napkins. But not the worst thing cause I get it’s a busy environment. We ordered the 3 meal course for 6 pound, starter amazing! Fresh chicken dippers, couldn’t have asked for better. For the meal it was chicken curry and chips. Now I’m not going to complain cause it’s nothing really but. We had to pay an extra pound for rice? When Idk id expect a option for half and half or one or other. But again can’t complain tasted lovely and was good portion for the price. Now dessert. This is where I get very sad and disappointed. There is two options to choose from. Which was chocolate fudge cake . Or a strawberry gateau. So we ordered a chocolate fudge cake. After finishing our curry. We waited for our plates to be collected and for our dessert to be given. Now we sat there for a good 20-30 minutes waiting. With our curries still in front, so we decided to go up to ask how long it’ll take. We only then get told that there was no chocolate fudge cake left. Now I was only so disappointed because I’m a fussy eater, and I’m pregnant. I sat there for 20 odd minutes waiting for a dessert that was never going to arrive: so they give us the option of strawberry gateau, cheesecake or ice cream. Now I don’t particularly like cheesecake or strawberry gateau. Or plain ice cream for that matter. So I asked about like idk if they could possibly give me the money back for the dessert that I wasn’t going to have. Which could’ve been straight forward. 6 pound for 3 meals that’s 2 pound a meal. Simple. So instead I had to have a ice cream. Which wasn’t even great cause it came from a £1 scoop tub, they offered sauce . Which they didn’t spare much at all. Seeing my friend asked for some and they didn’t even put sauce on hers. Over all. Experience wasn’t great at all. Food is nice. But customer service isn’t great. Don’t expect the dessert you asked for. Be ready to be in risk of being disappointed , sorry for the rant . It’s just they also should’ve mentioned much earlier that there wasn’t any cake left."
Tutti i prezzi sono stime.