The Rathskeller - Piatti

Hanse House, South Quay, PE30 5GN, King's Lynn and West Norfolk, United Kingdom

🛍 Pubs, Bars, Steak, Drinks

3.8 💬 3205 Recensioni
The Rathskeller

Telefono: +441553773713

Indirizzo: Hanse House, South Quay, PE30 5GN, King's Lynn and West Norfolk, United Kingdom

Città: King's Lynn and West Norfolk

Menu Piatti: 12

Recensioni: 3205

Sito Web: https://www.therathskeller.co.uk

"I don't even know where to begin with this review! We had booked The Rathskeller for our annual Christmas Party well in advance and pre-ordered our menu choices as instructed. We arrived at 6:50, but some of our party members were running late. The staff asked us how long they would be and we happily waited for them to arrive. Starters began to arrive, but we were still waiting on some more. After 10 minutes passed, we inquired about the missing starters, only to be told that they were all served. We disagreed and showed the staff our order that we had brought with us. Finally, the rest of our starters arrived, but some of them were incorrect. One member of our party ordered the Crayfish cocktail, only to find that the crayfish was still frozen. The bottle of white wine we ordered was served warm. When our mains arrived, we asked for salt and pepper, but were given sachets on a plate in the middle. We requested salt and pepper grinders instead. Unfortunately, most of our vegetables were overcooked, and my carrots were old, white, and wrinkly. The desserts were okay, but the vegan option was tasteless and watery. We proceeded to the lower floor for the entertainment that was included in our package. The DJ was playing more background music than dance music, but it was nice to be able to talk. As the night went on and people became livelier, one of our team members requested a song from the DJ, who rudely brushed her off. His girlfriend then got involved and tried to start a fight outside. In a shocking turn of events, a staff member while working, forcefully pushed one of our team members as she was leaving, causing her to almost fall to the floor. We had to catch her to prevent her from hitting her head. As a result, we were all asked to leave, along with other parties in attendance. Another party also commented on the unprofessionalism of the DJ and his girlfriend, who had been causing problems all night. One waitress kept apologizing to us and agreed that the DJ and his girlfriend were a joke. The DJ's behavior was incredibly unprofessional and his girlfriend's drama only added to the embarrassment of the evening. Overall, this was the worst Christmas party we have ever attended. It was a complete waste of money and it was clear that they were trying to take advantage of the holiday season. Who expects to be assaulted by a staff member at a Christmas party?! We will never be returning."

Menu completo - 12 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Antipasto

Piatti Di Pesce

Manzo

Frutti Di Mare

Hamburger

Bistecche

Shop Shop

The best foods the best test Thanks for your services Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Lamb Rump

Indirizzo

Mostra Mappa

Recensioni

Cycli
Cycli

The 1 member of staff before 6pm did brilliantly in a busy bar. Great selection of drinks helped by the ability to sit outside in glorious weather by the river. Food: 5 Service: 5 Atmosphere: 5


Lisa
Lisa

I wouldn’t even star it, it was that bad. Prawns were so cold only just defrosted. Fish had one mouthful and couldn’t eat anymore. It was a Christmas party night, an atmosphere was awful, left early. I will never go again


Faye
Faye

Poor food. Poor service. Been a couple of times, to give it the benefit of the doubt. Always Poor. Shame as a lovely setting on the Quay. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 2 Service: 1 Atmosphere: 2 Visualizza piatti


Barry
Barry

Restaurant is a short walk from an ncp car park down a narrow cobbled road, it is alongside the river but no views of said river from inside. We entered through the bar downstairs and were shown up to the tables, all of which were available. The menu was limited but had something for mast tastes. The staff were friendly. Food was excellent, and reasonably priced.


Braveheartforever
Braveheartforever

We have just had the most depressingly awful meal of our 30 year marriage. Atmosphere of a prison cell. The food came out of packets; the fish poured oil out as you cut into it. The final insult was no vanilla icecream who wants sticky toffee pudding with strawberry ice cream......and we had been so looking forward to it having seen great reviews on line and in the KL Magazine


hugosM2127UB
hugosM2127UB

We hired the beautiful beamed room for a family private dining and Murder Mystery evening. There were 10 adults and one child , we could select our choice of meal in advance, there was a wide selection and everyone was happy with their 3 course meal, the wine is good and fairly priced. Rebecca and her team looked after us impeccably throughout the entire evening and we all have no hesitation recommending this venue restaurant to anyone else !! Thank you Rathskeller and Hanse House. Visualizza piatti


Louloubelle1979
Louloubelle1979

I attended a Christmas party with my coworkers at this restaurant and it was by far the worst meal I have ever had. The turkey main dish had very few vegetables, which were overcooked, and the meal itself was served cold. The rice pudding I ordered was also terrible. The atmosphere was unpleasant, with grumpy and unhappy staff members who appeared as though they were dressed for a trip to the skate park in casual clothing and sneakers. Several of us voiced our complaints to the staff, who simply grunted at us. I also reached out via email to address my concerns, but have not received a response. It is disheartening to see a business taking money from customers during such challenging times w...


nikki
nikki

I attended the worst Christmas party night I have ever been to on 2/12/23. The starter was a prawn cocktail with a bit of chopped iceberg lettuce and a couple of spoonfuls of prawn cocktail, with no bread on my plate and only one triangle of bread. The main course was beef that was so tough I couldn't eat it, lukewarm mash, overcooked vegetables, and a Yorkshire pudding that was definitely not homemade. I was glad I didn't have dessert. The bar, if you could call it that, was in a corner with no atmosphere. Downstairs, the music was rubbish and there was no atmosphere there either. We ended up leaving and going elsewhere. I accidentally left a birthday present there and couldn't call until W...


Natalie
Natalie

I don't even know where to begin with this review! We had booked The Rathskeller for our annual Christmas Party well in advance and pre-ordered our menu choices as instructed. We arrived at 6:50, but some of our party members were running late. The staff asked us how long they would be and we happily waited for them to arrive. Starters began to arrive, but we were still waiting on some more. After 10 minutes passed, we inquired about the missing starters, only to be told that they were all served. We disagreed and showed the staff our order that we had brought with us. Finally, the rest of our starters arrived, but some of them were incorrect. One member of our party ordered the Crayfish coc... Visualizza piatti

Categorie

  • Pubs Scopri un'atmosfera accogliente con pasti abbondanti, birre artigianali e classici del pub. Goditi i tuoi cibi preferiti di conforto come fish and chips, burger e ali di pollo, abbinati a una pinta rinfrescante o a un cocktail creativo.
  • Bars Scopri la nostra selezione di cocktail sapientemente preparati, birre rinfrescanti e la nostra lista curata di vini pregiati. Perfetto per rilassarsi con gli amici o abbinare ai tuoi piatti preferiti del nostro menu. Salute! Visualizza piatti
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Drinks Dissetati con la nostra rinfrescante selezione di bevande, dai cocktail artigianali e vini pregiati alle delizie analcoliche, tra cui bibite, succhi e caffè e tè sapientemente preparati. Perfetti complementi al tuo pasto!

Servizi

  • Wifi
  • Seating
  • Piatti
  • Visa Card
  • Menu
  • Television

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"We had pre-booked a table for 6 people to have lunch at 2:15pm. We arrived on time and were shown to the table, which had only been set for 4 people which meant we had to pull a further 2 chairs up to the table, and had to request a wine list. We ordered a round of drinks for the table which took c. 15 minutes to arrive. We were waiting a considerable amount of time for a food menu. Eventually we called a waiter over to order some food and were told that the kitchen we no longer serving, despite having booked a table for lunch and not being warned of the kitchen closing time. The staff told us to be quick in ordering however took a further 10 minutes to come and take the order. The food eventually came and the waitress didn 't even put the food at the correct place, she merely put them on the table for us to distribute accordingly. When the bill eventually came, we politely requested the *optional service charge was removed from the bill as we did not feel that we had received adequate service to warrant a tip, to which the manager began shouting that it as shocking that we wanted to rightfully remove the tip. He went on to say that the kitchen staff had stayed over time to prepare our food. My question to the owner is this... if your chefs are unwilling to work over their hours, why are you offering a reservation close to closing time whilst your staff are incapable of processing the orders to the kitchens in the correct timescale and working hours. If we were told that the kitchen were closing soon, we would have cooperated with the staff to help them work to their time scales."