Telefono: +441782281082
Indirizzo: Parliment Row, Stoke-on-Trent, United Kingdom
Città: Stoke-on-Trent
Piatti: 5
Recensioni: 12163
Sito Web: https://www.jdwetherspoon.com/pubs/all-pubs/england/staffordshire/the-reginald-mitchell-hanley
"I am a disabled customer that uses a wheelchair. The Reginald Mitchell has decided to lock the only level access (accessible entrance) so that disabled people now have to ring a doorbell to try to enter the pub. Today we were waiting and another customer opened the door for us, as the staff never answer! The security guard came storming over, blocked mine and my partners entrance and said with a bad tone ‘this is a fire exit!’ Even though I am in a wheelchair I explained that I needed to enter here as I’m disabled and the only other entrance has steps. My partner complained at the bar but there was no support, I then got upset at how I had been treated and had to leave. It’s already degrading having to ring a bell and wait a long time to get in when abled bodied people can enter freely, this makes me feel unwelcome as a disabled person in weatherspoons and discriminated against because of my disability."
Menu - 5 opzioni
Tutti i prezzi sono stime.
Ann
We didn't have food this time but have in the past and has been fine, staff were great.
Indirizzo
Recensioni
Jeffrey
Cheap and cheerful, staff always attentive and extremely busy. Great alternative to a maccys.
Lauren
Absolute idiot of a manager. NEEDS A HAIR CUT. FOUND DIRTY CURLY PUBES IN MY FOOD Someone check his laptop
Barry
Great chain pub for meals or just a coffee, I've been quite a few of Weatherspoons and always found them excellent value for money.
Dawn
A very bad steak on Tuesday steak , lots of fat and gristle. When we complained about it we were refused a refund, from management.
Susan
3 of us nipped in for lunch. Plenty of space, no extreme noise. Good pub food which was thoroughly enjoyable and nice server's. Can't fault.
Adele
Better than usual, but staff at the bar upstairs, still think it's OK to stand talking to each other and not acknowledged the fact they had to serve customers..
karl
Excellent Access for Disabled customers especially as they have a lift to the first floor. The real ale choice is an Aladin's Cave for Officianados, on the day I visited there were Eight choices, not including Ruddles and Abbot.
violet
service was terrible, staff specifically manager at the top bar. very rude unnecessarily suspicious of our table due to id however everyone had verified id on the table so we could not see why the manager had such a personal issue with us. was very rude extra suspicious of the POC with us, which i have never experienced in a restaurant before. honestly shocking never going back!
Danielle
I am a disabled customer that uses a wheelchair. The Reginald Mitchell has decided to lock the only level access (accessible entrance) so that disabled people now have to ring a doorbell to try to enter the pub. Today we were waiting and another customer opened the door for us, as the staff never answer! The security guard came storming over, blocked mine and my partners entrance and said with a bad tone ‘this is a fire exit!’ Even though I am in a wheelchair I explained that I needed to enter here as I’m disabled and the only other entrance has steps. My partner complained at the bar but there was no support, I then got upset at how I had been treated and had to leave. It’s already degradin...
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Wifi
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Seating
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Free Wifi
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Television
