The Shrub Club - Piatti

Torrvale Rd, New Mills, England, SK22 3HS, United Kingdom

🛍 Cafés, Sushi, Seafood, British

4.2 💬 1129 Recensioni
The Shrub Club

Telefono: +441663746735

Indirizzo: Torrvale Rd, New Mills, England, SK22 3HS, United Kingdom

Città: New Mills

Menu Piatti: 3

Recensioni: 1129

Sito Web: http://theshrub.club/

"I ordered the vegan platter with sweet potato fries. The fries and beetroot hummus were delicious, and I enjoyed a latte with milk. The tofu was uncooked silky tofu and a bit tough, so I wouldn't recommend the BBQ tofu sandwich. It's a beautiful, dog-friendly place with outdoor seating but on the pricey side. This review was updated on September 13, 2020."

Menu completo - 3 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Contorni

Elijah Elijah

Service: 3 Atmosphere: 4 Recommended dishes: French fries

Indirizzo

Mostra Mappa

Recensioni

ALLAN
ALLAN

Such a shame it's closing next month July Food: 4 Service: 4 Atmosphere: 4


Dom
Dom

Sadly now closed. So please don't turn up on spec. Food: 5 Service: 5 Atmosphere: 5


Andy
Andy

A lovely dog friendly establishment. Always good service, and it's dog friendly Service: 5 Atmosphere: 5 Visualizza piatti


Simon
Simon

Nice place shame is closing down , prob due to prices on drinks to high not a lot of people go Food: 3 Service: 4 Atmosphere: 3


Ivett
Ivett

On their website it's said food served wednesday to Sunday. We came in today (wednesday) and we been told, no food served. Drinks were okay. Service: 2 Atmosphere: 3


User
User

The vegetarian options on the menu are a bit basic, but the hoisin jackfruit bar bun was delicious. Unfortunately, there are limited choices for vegans, so I had to try the last three options available. Visualizza piatti


Ewan
Ewan

This place is a great spot to grab drinks or a meal, but it's on the pricey side for the neighborhood. The service was good, with a rating of 4 out of 5. The atmosphere scored a 4 as well. The average price per person ranges from £10 to £20.


Jonny
Jonny

I really enjoyed my experience at this restaurant. The location and atmosphere were great, and the food was delicious. The staff were attentive and I definitely plan on returning. Overall, I would rate the food, service, and atmosphere a perfect 5 out of 5. The price range per person for dinner was £20-30.


User
User

I ordered the vegan platter with sweet potato fries. The fries and beetroot hummus were delicious, and I enjoyed a latte with milk. The tofu was uncooked silky tofu and a bit tough, so I wouldn't recommend the BBQ tofu sandwich. It's a beautiful, dog-friendly place with outdoor seating but on the pricey side. This review was updated on September 13, 2020. Visualizza piatti

Categorie

  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone. Visualizza piatti
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Wifi
  • Takeout
  • Piatti
  • Parking Area
  • Menu
  • Outdoor Seating

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"I hope this message finds you well. I am writing to bring to your attention other readers a deeply distressing experience my partner and I had at your restaurant recently. While I commend your team's initial professionalism and understanding when we were running late, I must express my grave concern and disappointment with the way a severe allergic reaction was handled during our dinner. To provide context, I failed to disclose my severe nut allergy during the booking process, an oversight for which I take full responsibility. However, I was alarmed that neither our server nor the kitchen staff inquired about allergies when we placed our order, a standard practice that could have averted the unfortunate events that followed. I ordered the Stone Bass fillet, and upon taking the first bite, I immediately sensed an allergic reaction—my ears itching and throat tightening. Concerned, my boyfriend asked the server to confirm if the dish contained nuts. After a brief check, the server assured us that there were no nuts in the dish, and gave a thumbs up afterwards. Trusting this information, I continued to eat, only for my reaction to intensify. In the midst of my escalating allergic response, we expressed our urgent need to leave and requested the bill. Shockingly, another server insisted on the mandatory 2-course minimum for the set menu, despite our plea that I was unwell. This felt like an inappropriate and callous insistence on a policy rather than a genuine concern for our well-being. I want to emphasize that our complaint is not entirely motivated by financial concerns; we understand and respect restaurant policies. However, it would have been appreciated if we could have just paid for what we ordered. The lack of sensitivity and understanding during a medical emergency is deeply troubling.We both work in healthcare and we would expect a higher level of care and compassion from your establishment. The situation was aggravated by the absence of an allergen sheet, a standard feature in reputable establishments. Instead, the server texted the list of ingredients, which did little to alleviate our concerns and added an unusual element to the already tense situation. I sincerely hope you take this feedback seriously and use it as an opportunity to reevaluate your team's approach to customer care, particularly in instances of allergies. Imagine if this were a life-threatening situation involving your child, I would trust you would agree that compassion should always take precedence over policy. I urge you to consider implementing better training for your staff regarding allergy protocols and emergency situations. Your restaurant's reputation is at stake, and I believe a commitment to improvement will not only salvage customer trust but also contribute to a safer dining environment for all patrons. Thank you for your attention to this matter, and I sincerely hope you take the necessary steps to prevent such distressing incidents in the future. Food: 1 Service: 1 Atmosphere: 1"