The Smithfield - Piatti

Had brunch here on 12th of Dec, got a very bad dose of food poisoning. Literally spent my four-day trip afterwards with diarrhoea and vomiting. Wouldn't recommend and won't be going back.

Food is ok for airport food. Used the app to order and were warned that the kitchen would be 20mins for service. Perfectly ok and good to know. Coffee was good. However, service is poor and cutlery seems non existent.

Absolute criminals. Went for a few drinks here before our flight, charged me £23.75 for 3 drinks, a week later (only away for 4 days) another payment for £23.75 was taken by the company. Went through.my bank and the business and rejected the claim. Give me back my money!!! Visualizza piatti

2 and a half stars is 2 and a half to much. Shocking service (if you can get any) was told there was 300 covers and only 5 staff. When we said we was in a hurry, was told to wait like everyone else. So came opposite to nolito opposite. Friendly efficient and food was lovely

Ordered breakfast when it arrived it was only just warm and items missing when I asked a member of staff about the missing items I was told to go to the bar and ask them but there was only 1 person serving and a que of 10 people waiting to order my food would have been stone cold by the time I had got to the bar A very disappointing breakfast considering the cost

Had my dinner here before catching an outbound flight. Food was absolutely delicious. Had the BBQ pulled briquette and beef burger a side of chips. Price was reasonable considering it's in the airport terminal. Service was quick and efficient. All in all a 5/5!! A few days later I had misplaced my receipt, called and spoke to Diogo Goncalves, even though I could hear they were busy, he was an absolute gentleman and took the time to go back and find my order and then email me a copy of my receipt. This wasn't a quick search either and he went well over and beyond for my request. He deserves a big thumbs up for his customer service Will definitely be back next time. BR, N Visualizza piatti

Went for breakfast this morning. My husband chose the Number 1 breakfast and I ordered the creamy scrambled eggs on toast. My eggs arrived and were just lumps of egg and cold. I sent it back and asked for hot, creamy scrambled eggs. My husband’s food was overcooked but warm. He had finished his meal before the waitress brought my scrambled eggs. The toast had been buttered and the creamy scrambled eggs were an omelette chopped up. My husband called to a waitress and asked her to take them back. I was offered a third try but the cook obviously didn’t understand the concept of hot, creamy scrambled eggs. Absolute rip off place. Awarded one star as review wasn’t accepted with no stars.

Was flying out 8th January, went into Smithfield 1992, served by Maciek, ordered a pint of Urquell lager for £8, paid by card but was told card declined, so paid cash instead. Internet at Luton Airport is terrible, but managed to log into my banking app which showed the £8 transaction was in pending state. Told Maciek that my card had been charged, he called his manager who took me to his computer screen and showed me all the transactions that had taken place and showed that my card transaction was not showing on his screen. Manager assured me even though my banking app showed a transaction was in pending state, no money would be taken from my bank and that transaction would be cancelled wit...

Airport Restaurant There is a lackadaisical atmosphere to The Smithfield a customer can walk in, walk around, sit down and not really interact with any of the various team members. The Food is along a British Pub theme the drinks selection is good. The venue is nicely laid out very pleasant. I walked in, walked around sat down at my table. I then borrowed a food menu, from the table next to me. As I had already made my mind up, I decided to order at the bar. (Bonus points the bartender immediately knew which table I was sitting at which means that they were paying attention to the customer) I ordered a Guinness, the 1 4 Chicken Ribs served with a small side salad, chunky chips BBQ sauce. The... Visualizza piatti