Upper Deck Bar Restaurant

Went to the Upper Deck with friends, we all really enjoyed our meal. Service was good and the restaurant has a nice atmosphere with splendid views of Sidmouth town below

We went here for G&Ts and sat out on the terrace beautiful view of the sea and esplanade. The cocktails were lovely (perhaps a little pricey) and the service was efficient.

Worse than Faulty Towers.We would have liked to sit at an outside table but the inadequate restaraunt manager said no.Our main courses came out and left on table while my wife was still half way through her starter.Our breakfast came out 45 minutes late and only after we compained

Recently went for lunch and had what was called Bouillabaisse must turned out to be a very poor imitation. The waiter/manager replied when asked about the serving replied that 's the way we do it . Well it isn 't the way the did it a few weeks back. Not impressed really, and would be concerned about recommending in future.

Very poor service, had to wait 30 mins to be seated, then another 15 mins for a menu, after 25mins got our drinks then another hour before our food arrived. Quality very bland. Tried to speak to GM about service but he was too interested in eyeing up the ladies and commenting to the chef what he’d like to do to them. Worst restaurant I ever been too

First of all I must congratulate the staff, they seem to work all hours God gave, are run off their feet, and yet manage to be attentive, polite even ‘interested’ in you whilst taking orders and serving food and drink. Well done them. (A special mention here to Gabby, Nick and Evan, who all went that ‘extra mile’, well, they looked the five of us! And very well they did it too). The food is excellent, our daughter is a vegetarian/vegan, and they went out of their way to find things she liked and could eat. I do miss their old menu, together with a special bar menu, and one for vegans/vegetarians pre covid days, there was so much more choice, but understand completely the the necessity to mak...

I took my mum here for dinner for her birthday having had lovely experiences in the past, however we were extremely disappointed. We were booked for 8pm but stood at the entrance until 8.20pm before anyone spoke to us and seated us. The restaurant was completely full with no space to allow for social distancing and we were seated les than a metre away from the people at the tables either side of us. They were clearly very short staffed, the two waiters and one waitress were rushing around trying to serve everyone but it was impossible for them to keep up. The restaurant manager was also doing her best and didn’t stop, but again there was just too much work to do and not enough staff. Our sta...

I don 't normally leave reviews when I 've not actually experienced the full end to end process, but I feel compelled to do so on this occasion. I have also spoken to the General Manager today to get his view on my complaint beforehand, but nothing in that conversation has dissuaded me from leaving this review.It 's our Silver Wedding Anniversary in June and we want to hold a small family meal (about a dozen) in nice surroundings. We emailed the SHH to enquire about availability. We have eaten here several times in the last year or so and been very pleased with the quality of food and service. We received a mail back to say there was availability and they needed to confirm details over the p...

We have eaten many many times here and this was our first time back after re opening.I usually have cheese soufflé as my starter it’s delicious. But apparently could not have this today as it is no longer gluten free I was never aware that cheese soufflé had gluten in it?So decided just to have my usual fish and chips this has always been a firm favourite of mine here. The batter was always gorgeous and light and fluffy, chips plentiful so much I usually have to leave some. Both my husband and myself could not believe what was presented to me. The tiniest very sparsely battered fish(absolutely no resemblance to what I’ve had before) a tiny few chips that were very overcooked you couldn’t eve...