Telefono: +441225344663
Indirizzo: 30 Moorland Road, BA2 3PW, Bath and North East Somerset, United Kingdom
Città: Bath and North East Somerset
Menu Piatti: 29
Recensioni: 2701
Sito Web: https://thelounges.co.uk/velo/
"First time visit. First impressions weren’t great table hadn’t been cleaned and no menus or cutlery. Apparently they were short staffed. When cutlery was delivered, we were one set short. Waitress said she would get an additional set when she next went back downstairs (not sure why cutlery can’t also be stored upstairs for the second tier of the eatery? We ordered via an app, which was straightforward and the food arrived fairly promptly. My drink was only 3/4 full far too much ice to give the illusion of more juice than there actually was. Some of the portion sizes of the food were disappointing the ‘large’ mac cheese certainly wasn’t. We queried whether they had given us the ‘small’ by mistake! Waitress said she would check and get back to us, but she didn’t. Fries and sweet potato fries not good value for money and barely lukewarm. The sundaes were also disappointing for the price mostly cheap vanilla ice cream with sauce and minimal toppings, not worth nearly £7 each. Originally they only had teaspoons for us to eat the sundaes with I pointed out these wouldn’t reach the lower part of the glass and was told they had run out of longer spoons! They did bring one a couple of minutes later, but the initial lack of an appropriately sized spoon was a little irritating. Ambience in the cafe was quite lively at times and there were only two toilets. In general, the food was nice, but lack of attention to detail and issues with portion size/quality dampened the overall meal unfortunately."
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