Telefono: +441383616263
Indirizzo: United Kingdom, KY11 1JW, Inverkeithing
Città: Inverkeithing
Menu Piatti: 13
Recensioni: 3539
Sito Web: https://theweerestaurant.co.uk
"On the recommendation of friends, we visited the Wee restaurant on 6th January and were shocked and appalled at the manner in which we were treated by the very rude and dismissive owner. Our table of 4 was originally booked by telephone on 16th December for 6th January at 8pm and confirmed by a lovely woman who enquired if the booking was for a special occasion to which I advised it was my wife’s birthday. The time of the booking was amended to 6.15pm on 30th December by a young male who initially had to check if this was ok but confirmed the booking could be amended. We arrived promptly at 6.15pm to be told by a young male there was no booking at this time, but he would go and check. A woman arrived, who we now know to be the owner, and bluntly advised there was no booking, but she would be pleased to see us at the later time of 8pm. On advising her that that the booking had been amended by phone on 16th December I was then subjected to what can only be described as an interrogation as to who I spoke too and whether I received an email confirmation. I advised no I didn’t receive an email, but I didn’t receive an email for the original booking time either. I was duly told I was wrong, I had not amended the booking and she would be happy to see us later. We left in disbelief and horrified that the owner was simply not prepared to attempt any resolution, listen to the customer or look at proof of my phonecall’s made to the restaurant. Furthermore, she was not prepared to accommodate us at all despite there being several empty tables in view and there was certainly no attempt at apology. We did not return at 8pm. This visit left us all very disappointed and angered, we are still in disbelief at the treatment received. We regularly eat out and have never had an experience as bad as this."
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