Telefono: +441357520087
Indirizzo: 21 Waterside Street, ML10 6AW, Strathaven, United Kingdom
Città: Strathaven
Piatti: 9
Recensioni: 712
"I have used this take away regularly for 30+ years and for not the first time I received sub standard food via delivery this week. Although I have never made a complaint I felt the food was especially poor on this occasion. When I called to convey my dissatisfaction I was not only completely dismissed but in not so many words called a liar. It took a second call from my son for our concerns to be taken seriously and an agreement to replace one of the dishes was reached. However by the time my son was off the phone I had served the chicken to the dogs not realising the arrangement to return the dish (not sure why as Id hope they wouldn't have served it back out to another customer) On delivery of the replacement dish I was charged for this due to the missing meal. Pretty poor show Id say for a regular customer. All in all it was not so much the fact we received sub standard food, I understand this can happen on occasions, it was the disgusting attitude and manner in which our complaint was dealt by the establishment. Safe to say I will never be using this particular take away again, I would much rather give my money and custom to those who value their customers. In addition, and as a side but still a very important point. My dogs, who were served up the first dish which we were not happy with, well they were both extremely ill that evening and next day. Safe to say I am VERY glad we did not eat the dish even though we were told very bluntly and on no uncertain terms there was nothing wrong with the food! I will, of course, be sending a report to the local Food Standards team."
Tutti i prezzi sono stime.