"On a positive note, the food was really good, the staff friendly and the room was quiet. Unfortunately, they are about the only positives I can give. The mattress was old with springs sticking out making for an incredibly uncomfortable sleep, towel rails and plug sockets were hanging off the walls. The shower was shocking with really unreliable water pressure and temperature with the hot water tap barely functioning. On top of that, a faulty fire alarm kept setting off the whole building at 1am causing us to be completely unable to sleep. We were fully prepared for some noise due to the time of year but this really took the cake. We also received a voucher for money off a meal which, when we went to use it, they could not scan or enter manually and instead just charged the full price which I was happy to pay as the food was pretty good however, you'd expect there to be a workaround with the manager in an instance that their own voucher isn't working on their tills. UPDATE: Just to update on this. I emailed them as requested in their reply to this review. Never heard back from them via email, phone, nothing. Avoid at all costs."
