North Norfolk
Cromer Tandoori

Cromer Tandoori

29 Church St, NR27 9EY, North Norfolk, United Kingdom

Balti • Curry • Asian • Indian


"Last week my daughter and son in-law came home to Cromer for a quick visit for the night and they fancied an Indian takeaway meal. We tried to order one from our favourite Indian restaurant in Sheringham but it was closed for the night. So instead we went to Cromer Tandoori for a takeaway. The meal cost £50 and to say we were dissapointed was an understatement. Most of the dishes were mediocre at best, the containers were not full, especially the rice. The issue we had was with the Chicken Korma and the Chicken Tikka Korma. I poured the Chicken Tikka onto the plate and it ended up spilling onto the kitchen surface. Korma is normally a lovely thick and creamy sauce but this was orange coloured water, the same happened with the chicken tikka koma. I tasted it and it tasted of nothing, I really mean no taste, if you count tap water as a taste then you may be happy with these dishes. I called the restaurant and explained what we thought of the meal and was told we will take care of you I offered my name but they said there was no need as I just need to tell them again what I 'd just explained to them on my next visit. I wasn 't happy at all with this, there was no apology and it seemed that this was quite normal for them. I had an issue many years ago with a meal I had from there and their idea of taking care of us was half price off one dish when we decided to give them another try. I believe £3.50 off a ruined meal that cost me £50 is unaceceptable. My issue was more with the way they dealt with my complaint. My daughter then called too see if she could get any sense from them. They said there were only twi members of staff working, it was very busy and they were having problems in the kitchen. She was told the same about taking care of us but would not take our name or any details. I didn 't expect a full refund but I felt a refund of the two dishes that were unedible would have been the least they could have offered. I hope the owners read this and understand they can 't treat customers this way. I think they rely on the fact that most people won 't ask for the offer of being taken care of and just won 't return and rely on holiday makers to make their money. Please contact me and make an effort to put things right, locals deserve better!"