Portsmouth
Langstone Quays Resort

Langstone Quays Resort

Langstone Quays Resort, Northney Rd, Portsmouth, United Kingdom

Coffee • British • European • Ice Cream


"After forking out a significant amount for this two-night stay, I couldn't help but feel that my investment was far from justified. The issues that arose during my visit left me deeply unsatisfied and questioning the value of my expenditure. The first night was marred by the room lock malfunctioning, which not only posed a security concern but also led to considerable inconvenience. Despite my immediate report of the problem, the promised resolution for the next day failed to materialize, leaving me with a sense of neglect and frustration. What's more, my dismay continued into the second day as the room remained untouched by housekeeping. A clean and tidy environment is a fundamental expectation in any hotel, and the neglect in this regard was not only disappointing but also unhygienic. It's disheartening to say that after this experience, I can't help but feel that the hotel did not meet even the most basic standards of service and accommodation. Given the substantial financial commitment I made for this stay, I expected much more in terms of both functionality and cleanliness. It's clear that improvements are needed in various aspects of the hotel's operations to ensure that future guests don't endure the same letdown that I did. Very disappointed and disgusted. No way is it a 4 star hotel I personally would consider it not even worth one star. Most of the staff apart from one individual were very unhelpful and disdainful. Room was not cleaned after our first night. Sensor on the door was not working resulting in multiple visits to reception."

Twins Chinesehot Pot

Twins Chinesehot Pot

255 Albert Road, PO4 0JR, Portsmouth, United Kingdom

Meat • Kebab • Curry • Asiatic


"A reasonable buffet experience not far apart from the run of the Mill however the pictures make it look like an up market Chinese serving what looks like really good food however we chose the buffet. everything was going well we ate the starters we got the Duck but when it came to ordering in the mains the staff member turns round and says you haven't finished the Duck you need to finish the duck before you move on I looked at him puzzled and said politely there's just bones there and fat we've eaten all the meat he look surprised he looked at me removed the dish with an experience waiter he should have seen what was left on the plate we were allowed to continue absolutely disgusted how dare he decide whether we've cleared our plate like children we refuse to pay the so-called 10% service charge which these restaurants are being very cleverly adding onto the bill the right to remove wasn't an option we were told we would do it kindly this time but next time we won't sorry for this place they won't be a next time we won't be coming back what these places need to remember that everybody that's coming in has paid the stupid £14 pounds to come into Portsmouth clean air payment and then have to put up a stupidness like this you're meant to come here for a good time not leave disappointed ..... about time review read and what a complete waste of time your response was eat as much as you can we did we cleared the plates I do hope this is put everybody off going here there's a shame I didn't read the reviews before I went myself what an embarrassment"