Telefono: +441793522156
Indirizzo: 20 Wood Street, Swindon, United Kingdom, SN1 4AB
Città: Swindon
Piatti: 12
Recensioni: 2004
"I have read great reviews in the past about The Kings and was excited to take my mum there for mother's day today. However, when we arrived our table was set for four people, not five. Granted the booking was originally for 4 people, but was changed well in advance. The staff left us to it and did not tell us what to do it was a sunday carvery so we had to go and help ourselves . The food was good, the kitchen staff who served us were friendly and attentive. When we had finished, we waited a good 20 25 minutes to have our plates cleared away we had to get someone's attention and they swiftly walked away with our plates without returning to tell us how to get the second part of our mother's day deal, the desert. We eventually asked if we needed to order it, and the lady said we had to go and help ourselves. Finally we had to get up and ask someone for the bill plates still on table and then just got up and paid at the bar for fear of having to wait another 30 mins for this!! All in all good food, lovely venue, poor restaurant staff with no care for their customer's experience. I understand it was mother's day and they must have been busy, but looking around it was not half as bad as I expected, and there were plenty of staff. Disappointed :"
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