Telefono: +441829760884
Indirizzo: Tarporley Road, Cheshire West and Chester, United Kingdom
Città: Cheshire West and Chester
Piatti: 11
Recensioni: 3315
Sito Web: http://www.theholliesfarmshop.co.uk/
"It pains me to give a low rating as I really enjoy the food and drink from here, however the service is a bit lacking which really lets it down. Beautiful surroundings, really enjoy sitting outside but it could be so much better. There is a young chap who only wears his mask over his mouth and is the slowest moving barista known to man. He can have a crowd waiting for drinks but still stop and take time to just stand still and look around, study the ceiling and slowly pick things up to make coffees and drinks. Instead of getting on and making coffees despite a long queue he waited doing absolutely nothing as a colleague checked in the back for a gingerbread man to top a coffee (start making another order while you wait surely??? . I’m not expecting the efficiency of Starbucks here (who at least have some energy about them but my receipt showed the time I ordered and there is a digital clock behind the till. All he had to make after his gingerbread lattes, were two oat milk coffees before he got to my two drinks (I know this because I watched his slow movements with eagerness and the time it took from ordering to picking my drinks up off the counter was 19 minutes. I don’t visit the hollies to stand at the counter for almost 20 minutes. It is not the first time that I’ve brought my food/drink out to my waiting family and said “it’s lovely here but wow they are slow”. Again, it’s a shame because the drinks are delicious and the food/cakes wonderful and I know most of the staff are lovely. Only other comments are that I’d really appreciate a place where you could pick up some napkins, extra sugars, stirrers, etc. We always need a napkin but never have one and there doesn’t appear to be anywhere to get them. Also some labels on the cakes to say what they are and prices (including allergy info the cashier/barista can rarely hear what you are asking/saying when you are trying to shout over a coffee machine, through a plastic screen with a mask on."
Tutti i prezzi sono stime.