Telefono: +4969723939
Indirizzo: Wiesenau 1, 60323 Frankfurt Am Main, Germany, Germany, Frankfurt am Main
Città: Frankfurt am Main
Menu Piatti: 15
Recensioni: 14965
Sito Web: https://www.block-house.de/restaurants/frankfurt-main/westend
"early in the evening my wife, my child and I were looking forward to our favorite steakhouse. unfortunately we were very disappointed and appalled. for more than 20 years we regularly visit the restaurant in ffm westend, and not only if one of us has birthday, we were always very satisfied with the quality and service. Today, however, we have fallen as an experimental rabbit to the sacrifice. my 13 year old son and I have ordered an american tenderloin steak medium well, my wife ordered the rib-eye mastercut, also medium through. the salat came first, then at once 2 tenderloin teller medium were taken through and another tenderloin medium instead of ribye were brought to the table. Apart from the wrong court, the two steaks were still **** and far away from the medium, the waitress apologised and took the three tellers again, and offered us as a dry free drink, I accepted the offer and ordered another beer, my wife and child had nothing wanted. after a past, the steaks finally arrived, the tenderloins were completely grilled this time, well, for that the rib eye piece was full with longing, my wife has not succeeded in finding a sehnen-free only place, she fought with the knife!The waitress has apologized for the second time and wanted to give another steak in the cravings, but my wife has refused to leave the the waitress said we can look as a reparation a dessert on cost of the house. After that, I was put in my table after the motto I had a free beer! when I complained, the manager has deleted that dessert, but one beer has put it on the bill. I was angry and did not see, after a loud discussion the manager came to the table and left me the bill without the one beer, of course he had not apologized for any inconvenience and was scarce and arrogant. Of course, for my wife, I should also pay the salat and the foil potato without steak. so in the west, paying guests will be put on Saturday evening the azubis instead of the fact that the chef cooks himself or at least monitors the apprentice! although when we arrived there was not much going on, we even had free space choice! it is not harmless and unfriendly even if the manager puts the supplements in bill after the meat was served twice in succession incorrectly. in a respectable restaurant you don't do that. my family and I drive extra to frankfurt in the steakhaus but to eat only salat and kartoffel! as masters we have been finally buried."
Tutti i prezzi sono stime su Menu.