Telefono: +4922127075858,+49221727253
Indirizzo: Neusser Str. 47, Köln, 50670, Cologne, Germany
Città: Cologne
Menu Piatti: 30
Recensioni: 2112
Sito Web: https://www.brauhaus-stuesser.koeln/
"This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait. Eventually one waitress with an iPad came to us and told us that the restaurant had overbooked for the evening and that there was no room for us. We said we’d be happy to wait for a table, but she refused and it became clear that the restaurant was not interested in serving us. The waitress attempted to blame OpenTable’s booking system even though it was clear they had made a mistake in the number of reservations they had accepted. We left and had to find a somewhere else to eat at 8:30pm on a Friday night. The whole experience was very poor and could have easily been resolved since we were happy to wait for a table to become free. So many restaurants in Germany and Europe require reservations, so what is the point of making a reservation if you just get turned away when the restaurant makes a mistake? It is very unprofessional. This restaurant needs to pay more attention to the number of reservations they receive and improve the way staff deal with mistakes. Staff should also have the courtesy to contact customers (using the OpenTable app) when they have overbooked so that people don’t travel expecting a reserved table and get refused on arrival. Terrible and would not recommend."
Menu completo - 30 opzioni
Tutti i prezzi sono stime su Menu.
Metzgerbratwurst (Ca. 0,5 Meter)
Cotolette
Cotoletta
Cotoletta di carne fritta, croccante e dorata, servita con contorni come patate o insalata.
Cotoletta Alla Viennese
Ein zartes, goldbraun paniertes Kalbsschnitzel, serviert mit einer Zitronenscheibe und Beilagen deiner Wahl.
Insalate
Piatti Vegetariani
Offerta
Specialità Dell'est
Bierhappen
Piatti Europei
Spuntini Per Una Pausa
Per Un Piccolo Appetito
Zuppe Calde
Zuppe
Forbicicrunch Gourmet
Portata Principale
Spuntini Per Il Tempo Libero
Salate
Corina
Easy, but just good. Food and drink very well.
Indirizzo
Recensioni
Cyprian
Amazing dinner with a client and colleagues. The food and service were perfect.
Lovro
Super delicious. Delicious Kölsch and great service! That wasn't our last visit!
NestaM
Tasty meal.... Good value... Would go again.. Was almost empty when we went so little atmosphere Visualizza piatti
L
Portions would have to be bigger for the prices, otherwise a top shop to enjoy the one or other crumb.
Anika
Typical wooden location op d'r corner. Very cozy area. In addition to Kölsch and Brauhausklassikern, there is a houseschnaps.
Johann
Finally, there was a brewhouse in which there were calf carvings. This was really very delicious. And the babe was really friendly and humorous, as you wish in a brewhouse. We will definitely come back. Visualizza piatti
Paul
one of the oldest celebrities. situated in the beautiful agnesviertel, makes the charm of wooden brewhouse mainly its original atmosphere and the friendliness of the house. whether only for a zöliakie, a small snack or even one of the many events. here they always like to see.
Jost
Spontaneous visit to Stüsser. It was wonderful. How did we decide to drive to Stüsser in the short term with our “in-law” on one to three Kölsch. Our food, thick beans with bacon, skies and salad with oven carrots were very, very delicious. There's no Kumin left. All fresh and the portions really appropriate. The babe, unfortunately I couldn't see a face was super friendly and good on it. ...and as he said “Ofenkartöffelchen”.... We paid a little more money and almost 60 euros. Thank you to the Brauhaus Stüsser.
Khang
This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait.... Visualizza piatti
Categorie
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Suppe Zuppe calde e confortanti per nutrire la tua anima. Scegli tra una varietà di brodi saporiti e ingredienti sostanziosi, perfetti come semplice antipasto o pasto soddisfacente in una giornata fredda.
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Salate Fresche e vivaci, le nostre insalate sono realizzate con ingredienti di stagione e un mix di verdure croccanti, ortaggi colorati e condimenti unici, offrendo una scelta deliziosa e salutare per ogni palato. Visualizza piatti
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Deutsch Assapora i ricchi sapori della cucina tradizionale tedesca, caratterizzata da carni sostanziose, crauti agri e salse sontuose. Delizia con piatti autentici che portano il gusto della Germania sulla tua tavola.
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Europäisch Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.
Servizi
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Visa-karte
