Telefono: +442084687470
Indirizzo: 43-45 High Street, BROMLEY, United Kingdom
Città: BROMLEY
Piatti: 6
Recensioni: 2760
Sito Web: http://www.cote.co.uk/restaurant/details/chislehurst
"I’ve been to this Cote a few times, and as far as the food goes, it’s perfectly passable chain food fare. The salmon and eggs are plentiful and the minute steak not bad for lunch. Nothing to write home about but a potentially useful spot....However, it’s the staff that really let this place down. Almost comically cliche surly French waiters, who finally tipped me over the edge this morning by refusing to take a booking over the phone as it was for minutes time, but to “come and we will see if we have a table”. Thing is mate, sometimes you need to know for sure in advance, like if you’re disabled, or have kids with you. I’m terribly sorry for asking you to do your job, will think again next time. The worst example of this behaviour was in the summer. My daughter ordered sausage and mash, when it arrived it was sans gravy. She’s three, and asked the waiter why there wasn’t gravy. Blimey, his face was like someone had pooed in his ice cream. “We don’t have gravy”, “why do you want gravy” and lots of tutting. I’m thinking, what?! What’s happening here?! It’s a perfectly reasonable request and she’s a child. Anyway after lots of unnecessary consternation, he comes back with a little pot of gravy. Was that so hard big man? But what really got my goat, was his sarcastic questioning of a three year old every time he walked past, “is your gravy ok?” with a smirk I’d have loved to have taken off. Maybe, if I gave him the benefit of the doubt, he thought he was being charming. But FYI Cote, it was not, it was creepy. Look, there’s plenty of places to eat in Chislehurst, competition is high so everyone has to bring their a-game or risk losing customers. Personally, after a litany of poor service experiences, I can’t see myself returning any time soon. Maybe this review will get the managers to give their head a wobble and consider whether these are the service levels you expect to attain."
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