Telefono: +4949283278119,+49283278119
Indirizzo: Hauptstr. 13, 47623 Kevelaer, North Rhine-Westphalia, Germany
Città: Kevelaer
Piatti: 27
Recensioni: 4722
Sito Web: http://goldener-schwan-kevelaer.de
"We are visitors from England and usually stay in Kevelaer about once a year always paying a visit to the Goldener Swan as we have found it so good.This year was a little more problematic as my wife has developed a serious food intolorance to anything the slightest citrus. We chose a venison casserole and asked the waiter to check with the chef that there was nothing in the meal that could be problematic and he returned a couple of minutes later with a sheaf of paper re-assuring us that there were no ingredients that could cause a problem. There were three of us and we all ordered the venison casserole which after a few minutes arrived each with a slice of orange garnish. At first the waiter suggested that we just remove the garnish but eventually realised that the food was contaminated and we did get a replacement meal for my wife.This spoiled our evening as the omission was so unnecessary as some one was not really listening to us. There was no language problem as one of the three of us speaks fluent German, I speak acceptable German and the waiter spoke perfect English.The meal however was wonderful as it always is and on on our next visit I am sure that I can award full marks as I could always have done on all past visits, it is such a shame that this last time was the only one that was not perfect."
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