Telefono: +441604632600
Indirizzo: Top Floor 145 Wellingborough Road, NN1 4DX, Northampton, United Kingdom
Città: Northampton
Menu Piatti: 10
Recensioni: 1439
Sito Web: https://www.facebook.com/Green-Loft-189121775157135/
"I don’t usually write reviews but this was absolutely terrible service. Really gutted as the starters we had were lovely. Arrived at 7 and got our drinks, they forgot a cup of tea and we had to ask twice where this was, and we were made to feel like their bad service was our fault and were assured it was arriving soon. Starters took long to arrive as well, we ordered 3 portions of the rice balls it was stated on the menu that 3 would be on the plate with different flavours, yet only 2 arrived for each portion. When we queried this before we left we were asked if we were sure there was only 2??? Yes we can count? After over two hours waiting and no main courses we asked if the wait would be long, assured it was coming. The restaurant although attached to Chili village, was not busy and staff were scarce. When we tried to pay for what we had drank and our starters we were met with resistance and the waitress and manager were very rude, at this point I just wanted to pay for it and go, we were not trying to cause a scene. The waitress stood in the doorway and wouldn’t let my partner step outside for a cigarette even though he wasn’t the one paying. I’ve never had service this bad, I won’t be returning and will urge others to stay away from a horrid experience."
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